Job Number 24157146
Job Category Sales & Marketing
Location Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia VIEW ON MAP Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.
Position SummaryPerform general office duties to support Sales (e.g., filing, sending emails, typing, faxing, copying).Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).Promote awareness of brand image internally and externally.Gather materials and assemble information packages (e.g., brochures, promotional materials).Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Perform other reasonable job duties as requested by Supervisors.Preferred Attributes and Qualifications:Degree from University in Business Administration, Sales and Marketing and/or Hotel ManagementPrevious leadership experience in similar role in a 5 star hotel environmentProven ability to work under pressureWe appreciate your interest in working with Sheraton Grand Sydney Hyde Park. At this stage, only those successful in gaining an interview will be contacted directly.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
#J-18808-Ljbffr
