We are currently looking for Permanent Part-Time and Casual Sales Associates to join our stunning West Elm, Pottery Barn and Pottery Barn Kids stores located in Fortitude Valley, Brisbane.
The ideal candidates will be skilled in providing customers with a unique shopping experience by offering excellent customer service. At Williams-Sonoma Australia, our associates are at the heart of everything we do.
From that first customer experience, delivering world-class service, to providing expert advice on design.
Our vision is to enhance the quality of our customers' lives at home. As a Sales Associate, you will: Provide sincere, friendly and energetic customer service by exemplifying excellent customer service standards.Warmly welcome our customers and assist them with special services including gift wrap, gift registry, locating merchandise, special orders, back orders, deliveries, and furniture orders.Efficiently and accurately perform register transactions (e.g.
sales, returns and exchanges, etc.
)Maintain and demonstrate knowledge of our products, features and benefits, current sales and promotions.Utilise effective selling techniques to build multiple sales and increase productivity.Achieve established sales and contest goals.Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.Uphold store and stockroom maintenance and cleanliness standards.Perform other duties as assigned by management.Comply with all Company policies and procedures.We think you'll be successful in this role if you: Have retail sales experience, ideally in specialty retail and / orhomewares, with a strong clientele ability.Have a passion for homewares and / or food.Have the ability to connect with customers through service and selling.Love to sell and are driven to meet and exceed targets.Succeed in a team environment but can work independently and manage your own time.Enjoy engaging with customers, discovering their story, style and lifestyle to connect them to the right products.Have the confidence and passion to anticipate customer needs and problem solve.Are most successful when provided with clearly defined sales goals and metrics.Have effective communication, organisation and leadership skills.Physical Requirements: Ability to be mobile in the store and back of house areas, including standing for long periods.Able to climb ladders and use other equipment in line with safety standards.Ability to lift and mobilise medium to large items, up to 30 kg, while utilising appropriate equipment and safety techniques.You'll love working here because: We're a successful, fast-growing, data-driven company with an entrepreneurial vibe.We offer competitive salaries and a generous discount on all Williams Sonoma Inc. brands.We love to promote internally, and offer many development opportunities through training, coaching and cross-brand and cross-function career moves.We're passionate about where we've come from, but we're pushing forward, redefining retail for the next generation.We live and breathe client experience.We have a smart, experienced leadership team that are open to fresh ideas.We believe in autonomy and reward you for taking initiative.We get to be creative daily, and we have fun!If you are passionate about delivering world-class service to our clients through your designs,apply today! Only those holding the requiredwork rightsin Australia will be considered.
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