Who We Are For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialised service while promoting a supportive and positive culture for our team. The SMGB team supports equality and diversity, reflected throughout all our departments and our more than 250 stores nationwide!
Today, SMGB is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia's largest convenience retailer. Combining Viva Energy Australia's incredible network of more than 1,000 locations around the country with SMGB's wholesale tobacco distribution channel, we can now offer our amazing range of products and services on a truly grand scale.
There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.
More about you – Sales Assistant The ideal candidate will have a customer-first mentality with a strong passion for creating a fun, authentic shopping experience. You will be part of a progressive business that values and supports internal career growth. We are looking for a team member who thrives in a busy sales-driven environment while having a laugh (and the occasional dance-off!) with each customer that walks through our doors.
Your role: Providing high levels of customer service and building strong rapport Sound cash handling and EFTPOS Learn and maintain solid product knowledge across all pillars of the business Maintain high levels of store standards, assist with merchandising and presentation Work towards budgets, targets, and KPIs Assist with stock control and quality management Follow national legislation, WHS, and security guidelines You will also have: A passion for meeting and exceeding sales targets Proven ability to work within a fast-paced retail environment A happy, friendly, and energetic personality A desire to deliver high-quality customer service Valid Police Check Report is required if successful in the interview stage Would you like to know more? If you're passionate about customer service and want to build a career with an iconic brand, hit Apply Now!
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