Join Samsung Electronics as a Sales Administrator responsible for verifying incentives and collaborating with internal and external stakeholders to resolve queries.
About the role:Communicating with customers and sales teams for all claim-related issuesReview and finalise outstanding claims and unpaid claimsReview and endorse the terms and conditions of any sales deduction promotion requestsGuide customers on the "What & How" when submitting a claimProvide full reconciliation calculations for any rejected invoice and or partial rejection.Provide customers with the payment details such as credit note number, rejection reconciliation and/or required informationEnsure that all claim enquiries and requests are reviewed in line with the company's claim manual, policies and proceduresAnswer queries regarding the verification and processing of claimsAbout you:The must-haves:Intermediate Excel i.e.
pivot tables and v-lookups required.
(Skills testing will be a part of the interview process)Strong stakeholder management skillsWarm and friendly personalityHigh level of accuracy and attention to detailStrong customer communication skillsAbility to work autonomouslyThe nice to haves: Some relevant experience preferred Experience in SAP, preferredRelevant Diploma/Degree preferredThe Benefits: Hybrid working arrangementsOnsite parkingGenerous staff discountDiscounts across our retail partnersIf this sounds like you, do not delay, APPLY NOW!Operating for over 18 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment and Frog Recruitment are your award-winning recruitment group and HR solutions provider.
We are the 2022 Outstanding Large Agency, 2023 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners.
We mitigate our carbon emissions by measuring them and planting the equivalent in trees.At people2people, Edge Recruitment and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.