Full time
Access Rehab Equipment, part of the Aidacare Family, is a trusted provider of aged care and rehabilitation equipment across Gippsland, Victoria.
With locations in Sale and Traralgon, we offer a wide range of products and services, including equipment rental, servicing, and showroom consultations.
We are currently seeking a motivated, enthusiastic, and experienced Sales Admin Assistant to join our internal sales team, to be based in our Sale store.
About the role:
Your main responsibility will involve phone & email sales support and providing appropriate advice to clients in relation to the supply of Aged Care and Rehabilitation Equipment.
You will be required to assist in a range of sales support functions including data entry, quoting, cross-referencing and manually checking documentation.
Demonstrate the ability to learn about a wide range of productsAbility to discuss our products with customers/clientsReceive phone calls from customersContact existing clients, following up on existing quotesDeal with and respond to a high volume of emailsProcessing of customer orders and keeping clients updated on the status of their orderStrong sales and interpersonal skills with the ability to assess and diagnose customer requirements and meet job expectations while dealing with a wide range of clients.
Maintaining a mutually beneficial link between the customer and the company to ensure excellent communications.
The applicant must display strong initiative and be willing to follow up on sales leads and customer projects.
Applicants should possess the following attributes: Excellent communication skills with customers of all ages and fellow staff, both face to face and when using the telephone.The ability to assess and diagnose customer requirements and meet job expectations while dealing with a wide range of clients.Be willing to learn the product range and to confidently assist customers with purchase.Competency when inputting computer data and navigating the company programs.MS Office skills (especially email) - intermediate/advancedBe able to work in a fast paced environment and carry out a diverse range of duties including following up on customer queries and general clerical duties.Have a well-groomed presentation with an enthusiastic and outgoing personality.Experience in Aged Care and Rehabilitation Equipment (either selling or using with patients) will be viewed favourably.
Benefits of the role: Friendly work environmentOnsite parkingYou must have the right to live and work in this location to apply for this job.
Monday to Friday, 9am – 5pm
Police and Working with Children checks will be a requirement for employment.
Up to date vaccination required due to company contractual arrangements.
If you feel you have the necessary skills and are outcome orientated, then please submit your confidential resume and covering letter.
Only Shortlisted Applicants will be contacted.
Your application will include the following questions:
Do you have a current Working With Children (WWC) Check?Do you have customer service experience?How many years' experience do you have as a Sales Administration Assistant?Do you have data entry experience?Which of the following Microsoft Office products are you experienced with?Do you have a current Police Check (National Police Certificate) for employment?Which of the following statements best describes your right to work in Australia?Do you have experience in a sales role? #J-18808-Ljbffr