Front Office & Guest Services (Hospitality & Tourism)
Casual/Vacation
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This is our flagship property, this is Rydges, reimagined. With a complete refurbishment of all 370 rooms, suites and apartments, signature restaurant and bar, eleven events spaces, a new rooftop terrace overlooking Her Majesty's Theatre, interactive fitness centre and rooftop pool. The new Rydges Melbourne will offer unforgettable hospitality... Is your mind racing yet?
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark 'too easy' service.
About the role Undergoing a complete transformation, the iconic Rydges Melbourne reopened in late Autumn 2023 and is on the hunt for aNight Auditor just as sharp as its brand-new look.
Refreshingly local, we're after a Night Auditorto ensure smooth auditing of the hotels finances and cashiering whilst maintaining world class customer service to all hotel guests. Sound like you? Throw your hat in the ring to make Rydges Melbourne the talk of the town. Your day-to-day will be to;
To audit the day's trading transactions & balance before posting Accurately complete accounting & reporting requirements as per the hotel's policies & procedures Optimize profitability of operations and ensure all cashiering polices are followed To lead by example and ensure your team are impeccably groomed at all times To assist in the implementation of best practice and procedural operations Perform regular security and safety walk through the hotel to foresee any risks to staff or guests and assist with all hotel operational requirements to perfect the guest experience Being totally knowledgeable regarding current room rates; yield management strategies, promotions to educate your team and execute proficiently To anticipate and exceed our guest's desires at all times Renowned for our refreshingly local, down-to-earth experiences. Incredible team member discounts from your first day on-the-job. 50% off stays at EVT hotels – Rydges, QT, Atura, JUCY Snooze and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapidcareer growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Australia and NZ's largest and most diverse experiences company. Skills & Experience Ability to anticipate guests need and resolve all complaints in a timely manner Expert in Hotel Property Management System - Opera Ability to work a variety of shifts including weekends and public holidays as required Well presented with excellent communication and dispute resolution skills Oversee the safety of all hotel guests, team members and hotel assets If you're interested in keeping up to date with all available positions at EVT,including cinemas, hotels, andThredbo,you can sign up for our weeklyjob alerts
How do your skills match this job? How do your skills match this job? Sign in and update your profile to get insights. Your application will include the following questions:
How many years' experience do you have as a Night Auditor? Which of the following statements best describes your right to work in Australia? Do you have customer service experience? How many years of auditing experience do you have? How many years' experience do you have as a duty manager? How many years of accounting experience do you have? Have you worked in a role where you were responsible for yield management? We believe in peace of mind travel. For us, that means connectivity, quality and comfort. We know you have people to see and places to go, that's why our hotels and resorts are located in prime positions: city hearts, business centres and inspired natural retreats.
With everything you need, right where you need it, at Rydges we've perfected simple comforts. So when you've finished exploring, negotiating, debating and discovering – we'll be ready to help you rest up and unwind.
Source: This is an extract from the company's own website.
Welcome to Rydges
We believe in peace of mind travel. For us, that means connectivity, quality and comfort. We know you have people to see and places to go, that's why our hotels and resorts are located in prime positions: city hearts, business centres and inspired natural retreats.
With everything you need, right where you need it, at Rydges we've perfected simple comforts. So when you've finished exploring, negotiating, debating and discovering – we'll be ready to help you rest up and unwind.
Source: This is an extract from the company's own website.
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