Field Service Technician

Details of the offer

Career Progression OpportunitySupportive Team EnvironmentWork for an Iconic BrandAbout Us:Toyota Material Handling Australia (TMHA) is a market leader in material handling solutions, offering a wide range of forklifts and warehouse equipment, automation systems, and after-sales services.
With a strong commitment to innovation, quality, and customer service, TMHA is dedicated to providing reliable and efficient solutions for businesses.Position Overview:We are seeking an experienced and dedicated Field Service Technician to join our dynamic team in Darwin.
As a Field Service Technician at TMHA, you will play a vital role in ensuring our customers' equipment is maintained to the highest standard, minimizing downtime and maximizing productivity.
In this role, you will be responsible for carrying out a range of maintenance services including planned maintenance, repairs, and modifications at the Customer's site in accordance with the Customer's requirements and within the Company's guidelines and procedures.Key Duties & Responsibilities:Conduct mechanical repairs and maintenance of customer units, including preventative service and breakdowns in a timely manner.Maintain a professional level of customer service with all TMHA clients.Diagnose, repair, and maintain a variety of material handling equipment, including forklifts, reach trucks, and automated systems.Conduct preventative maintenance services to ensure equipment reliability and longevity.Respond to service calls efficiently, providing on-site technical support and troubleshooting.Maintain accurate service records and reports.Communicate effectively with customers to understand their needs and provide solutions that exceed expectations.Collaborate with the wider service team to ensure a high level of customer satisfaction.Stay updated on the latest technology and service procedures within the industry.Maintain accurate records of job sheets, timesheets, and other administrative components.Qualifications, Requirements & Skills:Current Driver's license.Relevant trade qualification (Forklift Mechanic, Automotive Electrician/Light Vehicle Mechanic, Heavy Vehicle, Plant, Diesel Mechanic).Previous experience within the forklift industry or a similar associated industry.Proven experience in servicing and maintaining material handling equipment or similar machinery.Strong mechanical, electrical, and hydraulic troubleshooting skills.Ability to work independently and as part of a team.Excellent communication and customer service skills.Can Demonstrate:Good diagnostic and repair skills.Strong work ethic and self-motivation.Well-developed mechanical aptitude.Good time management skills with the ability to work independently.Strong oral and written communication skills.Why Join TMHA?Competitive salary package with overtime opportunities.Company-provided service vehicle, tools, and uniform.Ongoing training and development programs to enhance your skills.Opportunity to work with industry-leading equipment and technology.Supportive team environment with a focus on safety and quality.Career progression opportunities within a growing company.Be part of a great company that supports you!How to Apply:If you're passionate about delivering high-quality service and have the skills and experience we're looking for, we'd love to hear from you.
Apply now by submitting your resume and a cover letter detailing your experience and why you would be a great fit for the TMHA team.
You can also visit our website at http://careers.toyotamaterialhandling.com.au.Please be aware that if we decide to progress with you in the next step of the recruitment process, pre-employment medical assessments, including drug and alcohol testing, are a part of the recruitment process.
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Nominal Salary: To be agreed

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