About Us Connect Care Australia is a boutique disability organisation, currently offering Supported Independent Living (SIL) Services in Sydney.
We take pride in delivering holistic, personalised, warm and homely support to residents, creating an elevated lifestyle and way of living through community connection, a sense of belonging and empowering individuals to achieve their personal goals.
We work to inspire a sense of belonging and active participation, while helping individuals to achieve their highest level of physical, emotional, and overall health and well-being, in a safe and supportive environment.
Position Purpose The Rostering/Administration Officer will provide flexible and responsive support for the rostering, allocation of roster resourcing to meet participants' needs. This role is also responsible for maintaining timely communication with participants, families, and personnel about changes to rosters, as well as supporting the leadership team with administration and recruitment functions.
Qualifications & experience Excellent communication, negotiation and problem-solving skills High level of interpersonal skills including the ability to develop and maintain relationships with personnel, participants and diverse stakeholdersExtensive demonstrated experience in an administration role Knowledge and experience in personnel rostering and office procedures Intermediate to advanced computer skills using Microsoft Office: Word/ExcelStrong organisational and time management skillsAbility to adapt in a dynamic work environment and manage multiple tasks efficiently Cert IV in Business Administration, similar qualifications or proven work experience Knowledge and experience in Disability Standards preferredStrong organisational and time management skillsKnowledge of Industry Awards (e.g. SCHADS and Nurses Award) an advantage Tasks & responsibilities Provides administrative assistance to leadership team Undertakes a range of office procedures such as, word processing, laminating, photocopying, scanning etc.Maintains rostering schedules Ensuring any overtime and related costs are minimised and remain within budgetIdentifies need for recruiting personnel to fill gaps in roster and informs the leadership team when there is a vacancy in the roster Works with Team Leaders and related operational personnel to ensure roster is permanently filled and flags any gap, concerns in order to resolve immediate, near-term and medium planning issuesKeeps up to date with a range of roster and administrative procedures on a day-to-day basis such as, leave requests from personnel, visa restrictions (e.g. Student Visa), track and manage any visa expiry datesReceives and processes changes to roster and leave requests as directed by the leadership team Provides administrative assistance for recruitment processes including but not limited to:Advertise vacant positionsArrange interviews with suitable candidatesConduct reference checks for new recruits Prepare pre-employment packs for new recruits Collects all relevant new employee documents and forwards to the payroll office before new employee/s start workOperates in accordance with Connect Care Australia Policies and Procedures with a focus of making Connect Care Australia an employer of choiceFull Position Description can be requested by emailing [email protected]
