Return-to-Work Specialist - Workers CompensationApply locations AUS - VIC - MELBOURNE time type Full time posted on Posted 30+ Days Ago job requisition id 51522792
Job Description: About the Role The Return-to-Work Specialist manages the interventions required to ensure high risk cases achieve the best possible recovery and return to work outcomes.
Working closely with case managers, the RTW Specialist will apply their advanced injury and return to work management skills, together with exceptional stakeholder management skills, to achieve optimal outcomes.
To be successful in this role you will have: The ability to gather information from a range of stakeholders to develop effective case management strategiesExperience in preparing and attending claims reviews and clinical case conferences to effectively facilitate outcomesWell-developed problem solving and decision-making skillsHigh attention to detailAdvanced organisational and planning skillsStrong written and verbal communication skillsResilience and perseveranceStrong customer service ethicNegotiation and influencing skillsInitiative and an innovative approach to case managementRequired Expertise At least two years' claims management experience in the Victorian workers' compensation scheme, ideally in return to work case managementKnowledge of medical and paramedical terminology and procedures, including the forms of treatment applicable to injuriesStrong working knowledge of the Accident Compensation Act 1985 and associated regulationsAbility and desire to work in a team environmentFlexibility and ability to adapt to changeIntermediate to advanced knowledge of ACCtion and NovusAbout DXC DXC provides policy and claims management services to government and organisations across Australia. Previously known as Xchanging, we support organisations and those injured at work throughout the entire claims process. Based on decades of experience our policy and claims teams have an impressive track record of reliable service.
DXC is committed to building better futures for our customers, colleagues, the environment, and our communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.
At DXC, our more than 130,000 employees in 70-plus countries are entrusted by our customers to deliver what matters most.
Flexible working arrangements In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.
Employee Benefits As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include:
Extensive resources to support your onboarding and continual development including DXC UniversityDXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognitionWe know that great people refer great people. We will reward you when you bring your friends and family to work at DXCMore time to do the things you love with flexible leave options, including purchased leaveTake time to give back with charitable and emergency services volunteer daysWell-being matters to us and our Employee Assistance Program is there to support you and your familyAnd of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discountsIf you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.
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