Retail Supervisor (ANZSCO 621511)
Are you a passionate leader excited about team engagement and customer service? Do you thrive in a fast-paced environment and have the skills to manage a team? If you want to work alongside great people in an award-winning business, we have an opportunity for you!
Location: Miami Bakehouse Myalup is a fabulous destination on the corner of the Forrest Highway and Taranto Road, open 7 days a week and is a favourite stop for travellers in the region.
Hours: 38 hours per week including weekends and public holidays.
Responsibilities:
Team leadership – coordinate, coach and train a dynamic team in a positive working environment.
Rostering - Assist the manager in all aspects of rostering and ensuring team members availability is up to date.
Operational duties – assist with all aspects of cafe operations such as driving sales, allocating jobs, opening/closing the store, weekly ordering/stocktaking and merchandising.
Customer engagement – maintain a welcoming and engaging store presentation for customers. Address customer enquiries and handle complaints in a considerate and timely manner.
Quality Standards – Deliver consistently high-quality coffee, customer service and standards of cleanliness.
What we are looking for:
Previous supervisory/management experience is desirable.
A passion for customer service, sales and coaching.
Ability to lead and train a team.
Capability of achieving KPI's and sales targets.
Exceptional interpersonal and communication skills.
Strong organisational skills with a calm disposition.
Amazing perks on offer:
Competitive salary: $70,000 – 75,000 plus super.
Great work-life balance – 1 weekend day off each week.
Daytime hours for better work-life balance.
Career progression and development opportunities.
A great team culture and happy working environment.
50% staff discount.
Miami Bakehouse Pty Ltd is an approved sponsor. Sponsorship available to eligible candidates.
Apply now and become part of the Miami Bakehouse team!
Job Type: Full-time
Pay: $70,000.00 – $75,000.00 per year
Work Location: In person
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