Retail Security Officer

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At Certis, our people are the drivers of our success. We create environments that empower our teams to innovate and succeed throughout their career. We are always on the lookout for talent that not only embodies but is committed to upholding our 7 values - safety, integrity, customer focus, teamwork, courage, care and professionalism.
Much like Australia itself, Certis is a unique blend of people, cultures and expertise that make us who we are today. We inspire businesses to unlock safer, smarter and better ways of safeguarding their assets, people and customers.
Certis integrated security solutions are backed by advanced technology and operated by our highly skilled staff across corporate, aviation, front-line services and concierge support, ensuring our business is sustainable and future-proof.
Learn more about Certis Security here: https://www.certisgroup.com/au/Careers Job Description: Position PurposeAre you ready to step into a role where every day brings a new adventure? Certis Security is on the hunt for vibrant individuals to join our team as Retail Security Officers, dedicated to ensuring safety and serenity at a major retail hotspot in Geelong, Victoria. Bring your exceptional customer service skills to the forefront and embark on a career journey!
We are looking for dedicated individuals with flexible availability, including both day and night shifts. Successful candidates may also be eligible for permanent night shift opportunities with additional compensation. Begin your journey with us in a casual position, with the potential for full-time advancement based on performance and availability.
Your Mission, Should You Choose to Accept:Embody a visual security powerhouse, lending your watchful eye to client assets.Provide patrons with a great shopping experience - observing and reporting, ensuring personal safety is paramount.Master the art of defusing tensions and keeping the vibe positive in the face of anti-social behaviour. Keep the records straight with incident reports and paperwork wizardry.Dive into investigations with passion, ensuring every detail is uncovered and reported.Shine with your top-notch customer service skills, treating clients and customers with fairness and respect. Stay cool under pressure and lead by example in implementing emergency procedures.Utilise your tech savvy with ease, navigating computer systems and communication tools like a pro.What You Bring to the Table:A current Security Licence and Cert II in Security Operations; First Aid Certificate is also required.Full working rights in Australia.Retail experience is a plus.Passion for excellence in the fast-paced, demanding environment of retail security.Strong communication skills, both written and verbal.Flexibility with availability, including days, evenings, nights, and weekends.Benefits & Culture:Friendly and inclusive environment.Growth and development are supported and promoted.A discount program where employees and their family members can save at over 400 retailers Australia wide.A well-being program that provides advice about mental, physical, and financial well-being.An Employee Assistance Program (EAP) that is available to employees and their families.Cultural diversity is valued and supported.Emphasis on learning and development, with a state-of-the-art LMS available to all employees.Diversity Statement:Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.
Ready to embark on this exciting journey with us? Join the Certis Security family today and be a part of something truly special!
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Nominal Salary: To be agreed

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