A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific territory and have been at the core of the company's activities since its creation in 1902.
Air Liquide Healthcare Australia is a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.
The role We are seeking an experienced Retail/CPAP Therapy Consultant to enhance customer care and manage sleep apnea treatments at our Leura clinic. This role is ideal for a proactive professional dedicated to delivering exceptional service in obstructive sleep apnea management. This role is part-time (2 days a week, Wednesdays & Fridays).
How will you CONTRIBUTE and GROW? Serve as the initial point of contact for both new and existing clientsEngage clients through various channels, including in-person, phone and email communicationsOffer guidance on CPAP equipment, setup and ongoing service requirementsCollaborate with healthcare professionals and service providersPromote and upsell our product range and servicesMaintain and sterilise clinic equipmentMaintain inventory and process clinic ordersMinimum Requirements: Previous experience in a retail, healthcare or sales environmentsExceptional communication skillsIndependent clinic management capabilityBroad experience with customer service across all stages of customer interactionProficiency with Google Suite applicationsKeen interest in CPAP therapy and sleep medicine disciplinesStrong organisational and administrative skillsWe offer: 14 weeks paid parental leave pro-rataFamily and social activitiesA professional environment with a focus on wellbeingSalary Continuance InsuranceLocal and global opportunitiesHealth and wellbeing initiativesRetail discount programs with over 350 retailersEmployee social eventsOne paid volunteering day each yearLong-term career development opportunities nationally and/or internationally across the Air Liquide GroupAPPLY NOW! As part of the pre-employment process, potential employees are required to undertake background checks applicable to the requirements of the position i.e., reference checks, medical check, police check, and Australian working rights confirmation.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?Do you have customer service experience?What's your expected annual base salary?We're the Australian subsidiary of Air Liquide Healthcare, a global leader in home healthcare services and medical gases. For the last twenty years our large national network has been serving patients with oxygen and sleep apnea products and services across the country.
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