About Bay Audio:Are you a driven sales professional with a passion for delivering top-tier customer service? At Bay Audio, we're not just another retail brand—we're at the forefront of revolutionizing hearing health and empowering our customers to live life to the fullest. As a leading provider of hearing solutions, Bay Audio is dedicated to enhancing the quality of life for those with hearing impairments. We take pride in offering personalized, high-quality hearing care and exceptional customer service.Job Overview:As a Retail Sales Associate at Bay Audio, you will be pivotal in driving traffic to our retail stores by greeting potential customers and inviting them to complete a complimentary hearing test. Your role involves delivering outstanding customer service, providing expert advice, and offering tailored hearing solutions to our clients.The ideal candidate will have a passion for helping others, a strong interest in technology, and the ability to connect with clients on a personal level. You will collaborate closely with our team of audiologists and hearing care professionals to ensure every client receives the best possible hearing solution.Key Responsibilities: * Consultation and Sales: * Attract and engage with customers to understand their hearing needs and lifestyle requirements. * Provide expert advice on hearing devices, accessories, and services. * Demonstrate and explain the features and benefits of various hearing devices and models. * Manage the entire sales process, from initial consultation to post-sale follow-up. * Customer Service: * Deliver exceptional customer service and support. * Conduct hearing screenings and assessments. * Educate clients on proper hearing device maintenance and care. * Provide ongoing support and troubleshooting for clients' hearing aids. * Ensure client satisfaction through regular follow-up and communication. * Store Operations: * Maintain an organized and welcoming store environment. * Manage inventory, including ordering and stocking. * Maintain accurate client records and sales documentation. * Collaborate with the store team to achieve sales targets and store goals.What We Are Seeking: * An outgoing and motivated personality, comfortable engaging face-to-face with potential customers daily. * Proven experience in meeting and exceeding business targets. * Strong listening, communication, and problem-solving skills. * Willingness to travel as required. * Previous experience in sales or customer service, preferably in a retail or healthcare setting. * Excellent communication and interpersonal skills. * Strong sales acumen with a customer-focused approach. * Ability to learn and demonstrate new technology quickly. * High level of empathy and patience when dealing with clients.In Return We Offer: * Achievable monthly and yearly incentive programs. * Comprehensive training and career development. * Excellent career growth opportunities and progression planning. * A diverse, collaborative, and supportive team passionate about the work we do.The opportunity to work in a business that genuinely enables you to change a customer's life every day
