The Mitre 10 group is Australia's largest independent home improvement and hardware wholesaler to the industry and supports an iconic network of over 700 hardware operators.Our vision is to grow and strengthen our business by investing in our people and developing strong partnerships with our customers and our vendors.Qualifications and experienceExcellent communication skillsOutstanding customer serviceHighly motivatedHonest and reliableAble to work with or without supervisionSales experience in hardware industry is an advantageMerchandising skills and an eye for detailBe available to work on a weekend rotational rosterSound understanding of computer / POS software essential, training providedAn accredited forklift license is beneficialBe willing to obtain a forklift license if you don't already have oneSome heavy lifting will be required eg.potting mix, paint, etcBe able to work on your feet all dayA day in the life...Providing exceptional customer service where you and your customer will have memorable, meaningful interactionsThrough the knowledge you gain, you will inspire and educate customers on the best care and products for their petsComplete memorable sales transactions, aiming to reach set store sales goalsWork with your team mates to make sure the store looks its best at all the times, ensuring all the latest stock is on the shelvesBe proactive in making sure you keep your knowledge up to date on pet care, products, and services we provideContribute to a fun, supportive culture instore where the team loves coming to work every dayStrong safety mindset with commitment to create a culture of safety within your teamWhat we need...A passion for animals and providing the best customer serviceExperience in a similar retail environmentDemonstrated drive to achieve and exceed sales targetStrong interpersonal skills with ability to build relationships and rapport with customers and your team-matesPhysically fit, with ability to lift products up to 20kgsFlexibility and ability to work weekends and public holidaysBenefitsGenerous staff discountsOn the job and online trainingGeneral retail industry award wagesGreat team environmentHealthy work-life balanceIn this role, you will be someone who provides more expertise, exceptional customer service, more value to the customer and take more care of our pet customers and their family....if this sounds like you, apply online today.Not the role for you?Feel free to jump on to our career site to view our other vacancies or express interest in future opportunities -