Location: Nando's Launceston and Nandos HobartType: Full-TimeAbout Us:At Nando's, we're all about great food, good times, and fantastic people. Nando's is part of an amazing global brand, bringing our Peri-Peri flavour to Launceston and Hobart. We're looking for passionate and experienced management to lead our teams and ensure our customers have an unforgettable experience.Responsibilities:Oversee daily operations of the restaurantManage and lead a team to deliver exceptional customer serviceTrain and mentor staff to achieve their best potentialEnsure high levels of customer satisfaction by addressing complaints and ensuring quality serviceOversee stock levels, order supplies, and manage inventory to minimize waste and ensure availability of ingredientsTrack daily, weekly, and monthly sales, analysing data to identify trends and opportunities for improvementDevelop and implement strategies to increase sales and profitabilityManage budgets, control costs, and work towards financial targets, including revenue growth and profitabilityStreamline restaurant operations, optimize workflow, and improve overall efficiencyEnsure adherence to health, safety, and hygiene regulations, maintaining a safe environment for staff and customersRequirements:At least three years of proven experience in management or a similar role in a hospitality/retail backgroundRelevant qualification at the level of a Diploma or higherStrong leadership and management skillsExcellent communication and interpersonal skillsAbility to work in a fast-paced environmentStrong problem-solving skillsAbility to handle stressful situations calmly and effectivelyDrive for results, able to deliver required outcomesEnthusiasm for providing exceptional customer serviceBenefits:Opportunities for career growth and developmentEmployee discounts on delicious Nando's mealsSupportive and fun working environmentManagement incentive programFriendly and dynamic work environmentPositive and supportive work cultureHow to Apply:If you're passionate about food and great customer service, we'd love to hear from you! Please apply via this website, enclose a cover letter addressed to Timothy Archer and your resume, detailing your experience and why you'd be a great fit for our team. Please add to your resume two previous referees.Join the Nando's family and be part of something Peri deliciously different!Nando's is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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