Join our welcoming Residential Life team and help us foster a safe, secure and healthy living environment for our student residents to thrive in!
Position DetailsFull-time position based at The University of Sydney - 38 hours per weekFun and supportive team culture, with internal training opportunities offered to staffPut your leadership skills to task by prioritising and supporting resident welfare for USYD studentsAt UniLodge, you will have the opportunity to build a rewarding career by growing your skills and capability with Australia and New Zealand's leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, we are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice.
What role you will play UniLodge is committed to a high quality and enriched educational, cultural, and social experience for all its residents. Accommodation residences play an important role in underpinning the academic and social experience of student residents.
As the Residential Life Coordinator, you will work alongside a team of people to build and nurture residential life in a student accommodation environment. You will play a key role in working with residents to ensure their study/life balance is good and providing support throughout their studies. There are lots of qualities that we look for in our team, but above all we need people who are resilient, supportive, caring, hands-on, and positive. You will enjoy working with people from diverse backgrounds, as well as planning and running a robust events and activities program. Some of your essential skills include strong written and verbal communication skills, good computer skills, solid planning, and organisational skills and a "we care" attitude.
About this role As a Residential Life Coordinator, your responsibilities will include but not be limited to:
Assist the Residential Life Manager in the design, development, implementation and management of the Residential Life and Wellbeing Program ensuring a balanced variety of events.Monitoring and supporting the wellbeing of residents, providing aid when problems arise.Provide on-call after-hours assistance as the primary contact for residents in relation to all situations that may arise.Play an active role in the incident response and management team during shift times and after-hours, and maintain incident records.What we're looking for A background in reception or hospitality will provide you with a good grounding for this roleA passion for delivering exceptional guest experiencesResilience and ability to work under high pressure, and in a fast-paced environmentExcellent communication skills, both written and verbalHigh levels of computer literacy with the ability to learn new systemsSomeone who exercises a "we care" attitude.Unrestricted work rights in AustraliaNational Police Check (completed within last 3 months), at your own costWorking with Children's Check (NSW)Ability to commit to a 38-hour work week, across a Monday – Sunday rosterWhat we can offer you Full uniform providedAmplify your potential; we offer a variety of opportunities for career progressionPersonal and professional development, through online and face-to-face training and coursesFocus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance ProgramsInclusive culture in a diverse, collaborative and fun team environmentVarious leave options including two weeks paid parental leave, study leave & much moreStrong focus on employee engagement – annual feedback surveys, and access to our community platform (Viva Engage)Performance recognition programs and rewards: 'On-The-Spot' Awards, Quarterly Awards, Annual Awards Night, Employee Milestone RewardsFlu Vaccinations – Company FundedGenerous referral bonus (up to $1,000 AUD/NZD)Access to Insider Rates at Essence Hotels and ApartmentsAre you ready to embark on a rewarding career? If you think this role is the right fit for you, we would love to hear from you. We review applications as we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.
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