At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. The Opportunity: Due to continued growth, we are seeking an enthusiastic and motivated Resident Field Service Supervisor to lead our team of experienced Field Service Technicians. This is a unique opportunity to guide, mentor, and coordinate a skilled group of diesel mechanics who deliver high-quality, genuine services to our customers across the Western region of South East Queensland.
In this role, you will oversee the day-to-day operations of our field service activities, ensuring safety, efficiency, and profitability. You will manage workflow, allocate tasks, and ensure timely completion of all service work, with prompt documentation and invoicing.
The position will require some presence at our Wacol workshop. We have an exciting new depot in Toowoomba which is currently being fitted out for parts storage and customer pickups, fully operational in the next couple of month.
Roster: Monday – Friday (6am – 3pm)
Role Located: Toowoomba or Wacol
Komatsu Benefits: Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefitsFinancial:Company funded Income Protection InsuranceCareer:Recognition, awards, flexibility, further education studies and internal career developmentHealth:Corporate discount with Bupa, Total Wellbeing Solution with Telus HealthTravel:Discounts with Avis, Qantas, Crown, IHG and travel agentsYearly Bonus: Potential to receive a yearly bonusReferral Program: $3000 referral payment for referring a successful new employee to KomatsuWhat we are looking for: Certificate III in Mobile Plant Technology or equivalentStrong leadership, mentoring, and people management skillsExceptional commitment to safetyExcellent time management and prioritisationAnalytical and problem-solving abilitiesAdaptability and flexibility in a fast-paced environmentConflict resolution skills for handling challenging situationsProficient in using Microsoft and role-specific computer systems e.g. DynamicsAXPositive demeanor for fostering a team-oriented atmosphereWell-developed written and verbal communication skillsTechnical experience with the Komatsu product range is highly regardedUnderstanding of income and expenditure budgetsReady to get started? Simply hit the apply now button! Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.
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