Hotel: Wellington (WLGGS), 2 Grey Street, 6011
Adjacent to Wellington's waterfront, InterContinental Wellington is the most centrally located and experienced global five-star hotel in New Zealand's capital city. InterContinental Wellington is host to beautiful luxurious rooms and culinary excellence.
InterContinental Wellington is looking for a Reservations Manager to join our team and work closely with both the Front Office & Commercial team.
Your day to day The Reservations Manager is responsible for the team that looks after all FIT reservations and group enquiries and supports the department in achieving targets. Key responsibilities include:
Support the revenue and sales teams in hotel inventory managementProvide current information on the internal reservation situation and the external operating climateBuild strong relationships with our regular group's clientsConduct yield management and actively contribute towards revenue generation through effective management of the reservations departmentSupport the reservations team to provide a seamless reservations experience to our guestsCoach and mentor our reservations team members to support their ongoing developmentWhat we need from you At least 3 years' experience in reservations or hotel front office operationsAbility to work well as part of a team and lead the teamPrevious experience working in a hotel environmentExperience using a property management system such as OperaStrong communication skills and the ability to interact with customers and colleaguesWhat we offer You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including:
Paid birthday leaveFull training providedDaily laundered uniformAdditional parental leave benefitsFlexible work optionsYour career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further. We are proud to be IHG and we know you will be too.
So go on - click apply now and show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected - wherever they are in the world. Want to be part of the journey?
If you don't quite meet every single requirement but still believe you'd be a great fit for the job, we'll never know unless you hit the 'Apply' button. Start your journey with us today.
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