Regulatory Development Manager Sydney, Australia
Gaming Laboratories International (GLI) is seeking a Regulatory Development Manager to join our global Client Services team based out of our Western Sydney office.
Who We Are… Wherever there is legalized gambling, jurisdictions have a set of regulations by which manufacturers and operators must adhere to. Any game or system which is released to the public must be able to show that it conforms to the required regulations. To do this, the game or system must be tested. This is where we come in. Since 1989, Gaming Laboratories International (GLI) has been the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to jurisdictions worldwide.
Why You Should Work Here… Our employees are at the heart of everything we do, which is why they are our biggest investment. We offer competitive salaries, top-notch benefits and a company culture focused on employee development and career enhancement. Our team members have the opportunity to communicate and collaborate with colleagues around the world.
What You Will Accomplish Here… As a Regulatory Development Manager, you will be responsible for ensuring regulatory bodies understand our brand of integrity and expertise, and for positioning our Company as the preferred and trusted partner in an emerging market for Asia jurisdictions. This includes building and maintaining positive relationships with all regulatory bodies, and ensuring the emerging Regulators understand our expertise, history, and experience in areas such as AML and other responsible gaming systems.
Duties and responsibilities include, but are not limited to: Provides customer service and support to regulators in the Asia Pacific (APAC) region, including but not limited to the Philippines, Singapore, Thailand, Japan, Cambodia, and South Korea. Identifies strategic technical and regulatory opportunities and challenges and offers solutions. Responsible for understanding the regulatory framework of emerging jurisdictions, including the political environment, and the key personnel within each regulatory body. Maintains individual strategic plans for each emerging jurisdiction to ensure revenue growth in Asia jurisdictions. Ensures a positive, productive, and active relationship with key regulatory bodies. Tracks and reports potential changes in legislation, regulation, and regulatory interpretations in assigned markets. Manages and updates lifecycle data through maintenance and utilization of the CRM system. Maintains working knowledge of the unique regulatory requirements of each jurisdiction. Performs other duties as assigned. Experience, Education, Skills, and Credentials: A minimum of two (2) years of previous experience in a related position is required. A minimum of one (1) year of experience working in the gaming/gambling industry is required. Previous experience working within the Asia Regulatory framework is a plus. Proficiency using Microsoft Office, including Word, Excel, and PowerPoint is required. Experience with CRM is a plus. Must have excellent communication and interpersonal skills with experience in collaborative decision-making across technology, sales, and customer teams. Must have experience creating and delivering proposals to C-Suite Executives. Must be comfortable with translating business challenges into solutions. Ability to work non-traditional hours, including weekends and holidays and extended hours beyond the traditional workweek. Must be able to work independently and with minimal supervision. Must have the ability to effectively read, write, and speak English fluently. Must have the ability to handle and organize multiple projects and deadlines. Must demonstrate a high degree of attention to quality, details, and correctness. Location: This is a full-time position based out of our Western Sydney office.
Schedule: Normal hours are Monday through Friday, 37.5 hours per week, but may include some occasional work outside of normal business hours due to travel requirements.
Pay: AUD 125,000 – 135,000
Travel: Up to 50% travel is expected for this role.
This advertisement should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job-related tasks and responsibilities than those stated above.
GLI is an Equal Opportunity Employer
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