Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.About BUSY Ability...BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 45 years' experience in its field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment, engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.The BUSY Group is an Equal Employment Opportunity organization and is committed to achieving a diverse workforce. We strongly believe in an inclusive workforce and encourage applications from people with disabilities, First Nations People, and people from culturally diverse backgrounds.Job DescriptionA bit about the role...Working within our Disability Employment Services Program, you will be building and maintaining effective relationships with local employers, proactively understanding their resourcing needs, and successfully matching candidates to opportunities. A solid understanding of people-centered case management principles, including barrier management, is core to your continued success.This position is a full-time, fixed-term role until 30 June 2025 with the possibility of extension, based in our Belconnen office. Working hours are 8:30 am - 5:00 pm Monday to Friday.BUSY Benefits…Competitive salary: Circa $67k + super + NFP salary sacrificeTraining and Professional development commitmentNFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card!Career progression and internal transfer opportunitiesBUSY Benefits programEmployee Assistance ProgramBALANCE! Monthly FLEXI Day offWork as part of a team whilst working autonomously with your clients!Paid Parental Leave, Retail Discounts, Annual My BUSY Day OffSo, what does an everyday look like?Build a pipeline of customers through active community engagement and networking.Develop strong relationships with customers, both face to face and over the phone, to understand their placement potential and the actions needed to assist them to be job ready.Conduct customer appointments and guide customers through the process, identify barriers, and devise appropriate management plans and pathways.Meet your performance indicators by converting sales leads into placements.Deliver effective and timely communication and post-placement care to both employers and customers.Desired Skills and ExperienceA bit about your experience…Excellent customer and client interpersonal skillsAbility to obtain a Blue Card and National Police CheckIf your previous role is customer-facing, customer service, sales, admin, employment services, community, and many more - this would be a great fit!Next steps...This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.The BUSY Group prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening, including criminal history and relevant working with children checks.
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