Receptionist - Port Macquarie Based

We are seeking an experienced Administration Assistant to join our Lower Mid North Coast Home Health team – with the role located at our Port Macquarie branch.This position is a full-time 12-month fixed-term contract.Ideally, you will thrive in a fast-paced environment, be focused on providing high customer service standards, and be able to effectively multitask. We use various computer programs, so being proficient across various systems is integral as well as the ability to support various stakeholders.Key Accountabilities:Being the first point of contact for our customers & stakeholders.Phone management including answering & transferring calls, triaging priority calls & handling initial customer feedback/complaints.Maintaining accurate file notes & managing Branch emails.Managing purchase orders.Managing stock ordering and inventory for the Branch.Any other ad hoc duties as required by the Service Centre Manager.Does this sound like you?Prior Receptionist experience is essential.Professional verbal and written communication skills.Demonstrated organisational skills with a strong customer service mindset.Ability to adapt and handle multiple priorities from various stakeholders.Able to communicate and build positive working relationships with internal & external stakeholders.Competent using MS Office Suite, including Word, Excel, Teams, and Outlook.Fully COVID-19 vaccinated with 2 doses (Booster is optional).Why work for Australian Unity?Additional Leave entitlements including Community, Wellbeing & Deep Listening Leave.Lifelong learning & career development available - including full access to LinkedIn Learning & career opportunities.Staff discounts – discounts across our Insurance, Home and Personal loans as well as travel and retail discounts through our partners.Fitness Passport – discounted access to over 1,500 fitness facilities across Australia.Novated Car Leasing options through our partner.14 weeks paid Parental Leave & access to Remedy's Bump to Baby program.Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, and mature-aged people. To view our Reconciliation Action Plan, please click here.
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