Company Overview
Medical Mobility Equipment company in operation for over 30 years. Well-established and respected business experiencing significant growth each year. Solutions provided to Rehab Centres, Hospitals & Aged Care facilities Innovative product range to help people recovering from injury or living with a disability, enabling a better quality of life, comfort and independence This is a unique opportunity within a very well-established, secure and growing business. Long-term career security & development.
Opportunity
Are you people-oriented and thrive on providing exceptional service to customers? Do you have a passion for making people's lives better? We are seeking an outgoing customer-focused individual to join our team as a Receptionist /Office Coordinator This is a full-time permanent position based in Regency Park.
Responsibilities :
Deliver an exceptional first impression. Interact with customers in-person, by phone and via email in a professional and empathetic manner. Provide prompt and accurate responses to inquiries, requests, and complaints while ensuring customer satisfaction. Collaborate or assign tasks to relevant teams when necessary to find solutions and ensure a seamless and timely customer resolution. Scheduling of appointments across departments Cash-handling, daily banking processing End-of-day closing Overall office function and presentation - Ensure office supplies are maintained and the office is kept clean and presentable. Cultivate a happy working environment, being a friendly, approachable team member is essential for this role
Requirements :
Excellent Communication Skills: Strong verbal and written communication skills are essential, with a focus on clarity, empathy, and professionalism. Customer-Centric Attitude: A genuine passion for assisting customers and providing outstanding service. Problem-Solving Skills: Ability to analyse situations, think critically, and find creative solutions to customer issues. Adaptability: Thrive in a fast-paced environment and remain composed under pressure. Team Player: Work collaboratively with colleagues across different departments to deliver seamless customer service. Tech Savvy: Comfortable navigating computer systems and various software to manage customer interactions and maintain records. Organised: Must be able to manage tasks in a well-structured manner and assist in maintaining a well-functioning office!
Benefits
$65k-$70k base + super Employee wellness benefits package Monday - Friday 9am - 5pm hours Work for a well-known and highly regarded company that provides a valued service to the Aged Care & Disability sectors. Supportive and inclusive work environment that values teamwork and innovation. Join a well-known and highly regarded company in the healthcare sector Secure role with long-term career prospects Love what you do! If you love an interactive, busy role, you will thrive in this exciting opportunity! Take ownership and accountability, enjoy creating a positive workflow and environment
If you have the required skills and wish to apply, please send your CV via the prompts or contact / 02 7228 3567
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