The Receptionist/ junior administrator at Banana Bathrooms is the first point of contact for clients, visitors, and team members.
This role is pivotal in creating a positive and welcoming first impression and ensuring the smooth operation of daily office activities.
Key Responsibilities Front Desk Management: Greet and welcome clients, visitors, and team members with a professional and friendly demeanour.
Manage incoming phone calls, transfer calls to the appropriate departments, and take messages as needed.
Visitor Assistance: Provide assistance and information to visitors, directing them to the correct office or personnel.
Maintain a tidy and organised reception area.
Scheduling and Appointments: Schedule appointments for clients and visitors, ensuring accuracy and proper coordination with team members.
Send appointment reminders and confirmations as necessary.
Communication Handling: Handle incoming and outgoing mail, emails, and faxes, distributing them to the relevant recipients.
Assist with drafting and proofreading correspondence as required.
Administrative Support: Provide administrative support, such as data entry, document filing, and managing office supplies.
Assist team members with clerical tasks and document organisation.
Client Relations: Assist with client inquiries and provide a high level of customer service.
Redirect client inquiries to the appropriate department or personnel for further assistance.
Meeting Coordination: Assist in scheduling and coordinating meetings, including room bookings and refreshment arrangements.
Prepare meeting materials, including agendas and documents, as needed.
Safety and Security: Monitor visitor access and maintain security by following access control procedures.
Ensure the office premises are secure, and visitors follow safety protocols.
Team Support: Collaborate with team members and provide support to ensure a smoothly functioning office.
Assist with special projects or tasks as requested by management.
Must Haves Previous experience as a receptionist or in a similar customer-facing role is advantageous.
Proficiency in using office software, phone systems, and office equipment.
Excellent communication and interpersonal skills.
Professional and welcoming demeanour.
Strong organisational and multitasking abilities.
Attention to detail and a proactive approach to problem-solving.
Package Includes Above award wage #J-18808-Ljbffr