Posted: 18/09/2024
Closing Date: 19/10/2024
Job Type: Permanent - Full Time
Location: Tullamarine
Job Category: Reception and Admin
NeuroRehab Allied Health Network exists to empower people with a neurological condition to live life full of choice, inclusion and new possibilities. Our core values are - We're on your team, We Innovate, We are Enthusiastic and We Expand Horizons! We are a respected, multi-disciplinary rehabilitation service catering to the unique needs of people with neurological conditions. With a team of over 230, we provide the most comprehensive allied health services in our sector with innovative rehabilitation centres across Melbourne, Geelong, Hobart and Albury and an extensive home visits and community-based services.
Culture We are a family-run business and have a super friendly team culture. Our highly supportive team members are linked in the desire to work collaboratively, respectfully, inclusively and enthusiastically. We invest in the professional development and well-being of our team to ensure the best outcomes for our clients and team members.
What we would like to offer you: A fun, flexible, and supportive work culture is important to us at NeuroRehab. We have been certified as a Great Place To Work Australia by the international consulting group Great Places to Work and this year ranked as the 4th Best WorkPlace in Australia! We're very proud to be the only allied health organisation to make the listing! Health and well-being initiatives with our Employee Assistance Program. Supportive team environment to inspire your growth. Active Learning & Development programs. Celebrate our quiet achievers and our loud ones. Regularly funded social events with the team and the greater NRAHN organisation. Be part of people's rehab journey! Permanent role with job security. Receptionist role for NeuroRehab We are NeuroRehab Allied Health Network and we are seeking a Receptionist to join our Tullamarine team to work in front-of-house reception and assist with administration duties. Ideally, you would have experience in allied health or disability service provider reception and an awareness of the NDIS would be a strong advantage (though not entirely essential if you're a bubbly, enthusiastic and organised person who loves to learn!)
The position is a full-time role over 5 days per week (Mon-Fri). The home clinic is primarily Tullamarine, with some capacity to cover our Deer Park or Thomastown clinics. You will be working an 8:45am -6:00pm shift 4 days per week, and a 3 hour shift one day per week.
The pay rate will follow the Health Professionals and Support Services Award 2020 – support services level 5 category at $28.09/hr ($55,505.84pa).
At NeuroRehab we consider our Reception Team to be the HEART of NRAHN - Highly Efficient Approachable Reception Team!
Our clients are predominantly NDIS participants along with some TAC and My Aged Care-funded clients.
NeuroRehab Allied Health Network is committed to being a child-safe, child-friendly and child-empowering organisation and has a zero-tolerance approach to any form of child abuse.
NeuroRehab Allied Health Network recognises the value of our reception team as an integral part of our clients' rehabilitation journeys. We are searching for receptionists adept at traditional reception skills but can add to a client's rehabilitation through skilled communication, inclusiveness and oozing bubbly & positive vibes! We like to consider our Receptionist as part of our therapy team!
Requirements Documentation and administration tasks. Greeting and creating a friendly, positive, motivating atmosphere for clients. Managing phone enquiries and bookings. Managing our Therapist and Allied Health Assistants diary bookings. Responding to email requests from our therapy team. Occasionally assisting therapists directly. Invoicing and account payments. Opening and closing procedures. Basic practice housekeeping and COVID-19 cleaning compliance tasks. 2 Covid-19 vaccinations preferred. Successful candidates are required to undertake a Police Check, Working With Children Check and NDIS Worker Screening check prior to appointment and are required to disclose any pre-existing injury or illness which may be adversely affected by undertaking the position.
Skills & Experience Experience in allied health, medical reception or administration advantageous. An understanding of the NDIS system highly advantageous. Clear, patient and friendly communication style. Experience communicating with people with a disability. Exceptional interpersonal skills. Computer literacy. Great multi-tasker. Diversity and Inclusion At NeuroRehab Allied Health Network, we strive for a culture of inclusivity, celebrate diversity and diverse perspectives of our team members and community. Applicants from all cultures and backgrounds, gender identities, physical abilities, religion, and sexual orientations are highly encouraged to apply for our roles.
We acknowledge the Traditional Custodians of the land, & pay our respects to Elders past, present & emerging.
*** Applications Close 18 October 2024 *** To display your communication skills, be sure to submit a cover letter to notify me of your ideal clinic location along with your resume.
For more information please reach out to ******
Due to the high application rate of this role, only successful applicants will be contacted.
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