Receptionist - Aec Gold Coast

Part time Receptionist - Animal Emergency Centre Gold Coast Animal Emergency Centre Gold Coast is a leading emergency and critical care veterinary hospital dedicated to providing high-quality, compassionate care to pets when they need it most.
We are seeking a friendly and caring Receptionist to join the team!
Position Overview: As a Receptionist at Animal Emergency Centre Gold Coast, you will be the first point of contact for pet owners and their animals seeking emergency care.
This role is crucial in providing exceptional customer service and ensuring smooth operations in a fast-paced environment.
This is a part-time role, 20-25 hours per week.
Responsibilities: Greet and assist pet owners and their animals with warmth and compassionManage a multi-line phone system, directing calls to the appropriate departmentsSchedule appointments and manage patient admissionsVerify and update client information in the electronic medical records systemAssist with payment processing, insurance verification, and billing inquiriesMaintain a clean and organized reception areaCollaborate with the veterinary team to ensure efficient patient flowHandle basic administrative tasks, such as data entry and filingContribute to the overall positive and professional atmosphere in the clinicOur Ideal Candidate: Available for a range of shifts, including evenings and weekendsExcellent customer service and interpersonal skillsStrong communication abilities, both written and verbalOrganised and detail-oriented with good multitasking abilitiesProficiency in using office software and basic computer skillsAbility to remain calm under pressure in emergency situationsPrevious experience in a veterinary or medical reception role is a plusA genuine love for animals and a passion for their well-beingBenefits: Competitive compensationOpportunities for professional growth in the veterinary fieldA supportive and compassionate team environmentOn-the-job training and skill developmentDiscounts on pet care services for your own petsIf you are a dedicated, compassionate, and organized individual who is passionate about providing top-notch care for pets in their time of need, Apply Now!
We look forward to welcoming you to our dedicated and caring team.
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