Account Executive Join a collaborative team delivering great customer experiences in a busy support role where you'll never be bored! Permanent role based in Subiaco We have long-term partnerships with charities working to address homelessness. We're REA REA Group is not your average digital business. From humble beginnings in a garage in Melbourne's east in 1995, we have grown into a leading global digital business, specialising in property.
With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.
Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we're proud to be named in Australia's "Top 5" Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.
Where the team fits in The Account Executive sits within the Developer Sales team. The Developer team works with property developers to promote their Projects and New Homes through a suite of world class display and classified media products across Australia's favourite property websites and mobile apps, realestate.com.au and realcommercial.com.au. When you join the Developer team, you join a cross-functional group of high achievers representing product, IT, sales and marketing, supported by PR, communications, HR, finance, legal – all the people you need to provide exceptional products and services to Australia's property developer community. The team is responsible for ensuring the needs of property developers are always at the forefront, as well as creating products our consumers love and customers' value.
What the role is all about Assist in training newer members of the team Be proficient in system processes & procedures and keep the team updated Attend fortnightly Sales Executive stand-ups across all states to share learnings and increase team efficiencies Support the Sales manager by coordinating quarterly 'Team Building' exercises as well as intermittent client and inter-office events Weekly meetings with Account Managers to discuss support in their weekly objectives Assist Account Managers with high-level client conversations in their absence Help maintain existing smaller clients with support from Account Managers Be the secondary point of contact for clients and CXP regarding customer service inquiries Attend client visits with Account Managers to learn the sales process Proactively support Account Managers with contract preparation, building media schedules and sales collateral Provide regular subscription reporting and end-of-campaign reports as required Provide analysis and data to AMs to support ROI discussions Work closely with Digital Campaign Managers to ensure campaigns are optimised and meet client expectations Weekly reporting on available inventory Highlight additional revenue opportunities when applicable Ensure image and brand reputation are managed Participate in training of new products as required Who we're looking for Someone with prior experience in a similar role supporting a busy sales team Tertiary education in Marketing, Communications or Business is preferred but not essential Knowledge of media processes and strategies is ideal Experience liaising with both internal and external stakeholders Knowledge of Microsoft Office programs specifically Word, Excel & PowerPoint Ability to approach tricky situations with a solutions-focused mindset Ability to work productively in a fast-paced and agile environment The REA experience The physical, mental, emotional and financial health of our people is something we'll never stop caring about. This is a place to learn and grow. We're committed to your development – both professionally and personally. Your experience with us is something we take seriously.
We offer: A hybrid and flexible approach to working Flexible parental leave offering for primary and secondary carers Programs to support mental, emotional, financial and physical health & wellbeing Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity Hack Days to bring your big ideas to life Performance recognition programs because hard work should never go unnoticed Our commitment to Diversity, Equity, and Inclusion We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking - be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orientation, or any other identity or lived experience. We know diverse teams are critical to maintaining our success and driving new business opportunities. If you've got the skills, dedication and enthusiasm to learn but don't necessarily meet every single point on the job description, please still get in touch.
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