The Lender Partnerships Support Manager is responsible for assisting the Manager of Lender Partnerships with all Residential lender obligations including event entitlements, sponsorship, invoicing, and updating lender information in relevant sources. This role is essential in further strengthening LMG's partnerships and relationships with residential lenders to deliver outstanding outcomes for brokers and their clients, creating a competitive advantage for LMG. The manager will collaborate to ensure the Asset, commercial, and residential teams are all working together, sharing ideas and implementing best practices.
This can be a full-time or part-time role.
Key Responsibilities Start process of Lender Launches in HubSpot Lender onboarding support and offboarding support Collaborate with the Broker Operations team to enhance accreditations to save lenders and our brokers time. Sponsorship & Events Work with key stakeholders to assist with delivering our LMG Lender Partnership Program commitments, including our sponsorship training & education program Track lender entitlements and assist with each event's entitlements & follow-ups Engage with State Support Managers on entitlements, ensuring state-based events are locked in and recorded in ClickUp by the state teams Build rapport with Lender Event Coordinator contacts Support and deliver the National Conference(s), helping the national teams in executing: Lender Registrations Lender Hub Lender Merchandise Deliveries Lender Q&As Review engagement communications to lenders Follow up on sponsorship invoices and payments Ensure key stakeholders are provided with correct contact details for specific national and state events Assist in ensuring we deliver on our promises to lenders regarding access to our network and panel management (i.e., agreements, regulatory obligations) Assist in lender audits including documentation in MyCRM and lender contacts - State and National Lender market share reporting by the 10th of each month Assist in inputting relevant Lender communications content for weekly drop Maintain and update Commission Guides / Lender schedules / PLS as new agreements are executed & changes come through from lenders Provide regular updates to all lender partners on internal contact lists & changes to events Administration Support Provide administration support for the Manager, Lender Partnerships To Succeed in This Role You Will Bring Ability to work effectively in a high-volume team environment Minimum of 3 years of experience in administration Experience within lending or broking is highly regarded Experience in lender sponsorship and events is highly regarded Ability to work autonomously and use initiative High attention to detail and accuracy Strong computer skills with the ability to learn quickly (Google Suite including Gmail, Microsoft Office Suite including Word, Excel) Strong organizational and planning skills A high level of professionalism Excellent verbal and written communication skills #J-18808-Ljbffr