Position Overview Based in Bannockburn Temporary full-time role, mid-December 2024 to mid-January 2026 (parental leave cover) Salary between $70,000 to $75,000 (dependant on experience) plus superannuation Golden Plains Shire Council provides a workplace where people matter, communities are connected, and the future is bright.
We offer a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen and enrich our diverse and growing community.
The Rates & Property Officer assists in the efficient and effective delivery of Council's rates and property functions while ensuring compliance with the rating provisions of the Local Government Act 2020.
The position is responsible for maintaining Council's property database to ensure high quality data integrity is achieved.
This role will provide you the opportunity to:
Maintain Council's property and rates system in order to ensure the accurate and timely levying of Council rates and charges and State Government charges and levies collected by Council which includes: Process Land Information Certificates Update Synergy with daily electronic payments Process rates quarterly and monthly direct debit files Process Centrepay Applications and Daily payments Investigate and resolve ratepayer enquiries and complaints relating to Council rates and State Government charges and levies collected by Council. Maintain rates procedure manual under the direction of the Coordinator Rates and Property. Assist in timely collection of overdue rates and charges and collaborating with Council's debt collection agency. Our ideal candidate will have:
A proven commitment to providing excellent customer service and a "can do" attitude in a busy office and service environment. Demonstrated ability to undertake duties with an emphasis on attention to detail to ensure accurate data is maintained in Council's property database. Ability to prioritise and manage workloads to meet required deadlines. Proven ability to work co-operatively in a team environment and to build and maintain effective working relationships. Well-developed verbal and written skills and the ability to liaise effectively with a wide range of internal and external customers. Understanding of property transactions, subdivision and building permit processes. Demonstrated skills in processing property and rates system transactions such as land information certificates, daily payments, rate refunds, notices of acquisitions and dispositions, adjustments and write-offs, supplementary valuations and pension concessions. If you don't meet every single requirement, but you're excited about this role, please reach out to discuss further.
We consider transferable skills, future capability, and cultural fit when reviewing applications and offer tailored development plans to support individuals to grow into their roles.
We care, we thrive, we grow Our people are passionate, collaborative, and deeply committed to both the community and the work they do.
This commitment is felt from the moment you step through the doors, in every interaction and in the way we celebrate our collective achievements.
We care about our community and our people, provide flexibility and support so you can thrive, and offer a diverse range of opportunities to support your personal and professional growth.
We are dedicated to fostering this culture because we know that our people are the key to the future growth and success of Golden Plains Shire.
We offer:
Learning and development opportunities aligned to your role and aspirations, along with opportunities to work on a variety of projects and undertake secondments. Flexible work arrangements to empower you to achieve better life/work balance. A modern, high-quality, architecturally designed working environment with free onsite parking. An environment where health, safety, and wellbeing are prioritised in all that we do. An active Social Club. Novated leases available to permanent full and part-time staff. Ability to transfer years of service from Government organisations and transfer of LSL balance within Local Government and with some government organisations. Generous leave entitlements including: Up to 16 weeks primary & up to 3 weeks secondary parental leave. Purchased leave. Ceremonial leave. Gender affirmation leave. Family violence leave. For further information about the role and the key selection criteria, please view the Position Description or, for a confidential discussion, contact Kirsty Aitken, Coordinator Rates & Property on 03 5220 7105.
We'd love to hear from you ASAP regarding this role!
To ensure we find the best candidates, applications for this role will be assessed as they are received, and the position may be filled prior to any end date advertised. Apply now Click on Apply to submit your application and follow the prompts.
Please address the key selection criteria (KSC) in your cover letter or use the KSC to guide your responses to the online questionnaire when submitting your application.
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We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you.
Please contact our People & Culture team at ****** to discuss how we can best support you.
Applications close on WEDNESDAY 23 OCTOBER 2024 at 11.59PM We are dedicated to building a diverse, inclusive, and authentic workplace that allows staff to bring their whole selves to all that they do. As an equal opportunity employer, we are committed to providing a safe workplace that embraces and values child safety, diversity, and inclusion.
We recognise the value and diversity and strength of Aboriginal and Torres Strait Islander cultures to the heritage of all Australians and our workplace. We wholeheartedly believe that the decisions we make and the services we deliver benefit from having a workforce representative of the community we support - that the diversity of thought, experience, insights, and background will ensure the needs of the broader community are considered in all we do.
We encourage applications from people of all ages, genders, abilities, and cultural backgrounds.
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