Working with the wider Ranger Services Team, this position will work closely with the public to enforce and promote awareness and knowledge of animal management, local laws, parking, fire prevention and relevant legislation to ensure a safe and secure City of Greater Geraldton community. This position will work as part of a seven (7) day a week rotating roster, including weekends and public holidays.
This position is offered as a 12 month fixed term, full time opportunity to assist with parental leave coverage commencing January 2025.
Key accountabilities: Effectively apply and administer the City's responsibilities in relation to animal management, local laws, parking, camping grounds, caravan parks, off-road vehicles and litter, as per the relevant legislation, Council and community expectations. Provide effective customer engagement and build relationships with customers to ensure a consistent and responsive customer experience. Proactively enhance the knowledge of customers in relation to the services provided by the Ranger Services Team and provide customers with the skills and abilities to find critical information in order for them to self-serve if they so choose. Respond to general enquiries and complaints (personal, written or telephone) relating to area of expertise and ensure reviews of infringements are handled in a timely manner. The successful applicant will possess relevant qualifications as well as previous experience in all facets of ranger services, including knowledge of relevant Acts, Regulations and court procedures. Sound written, verbal and interpersonal skills for negotiation and communication with customers and the public are essential.
Completion of a pre-employment medical including alcohol and other substances testing is required of all positions at the City.
Remuneration and benefits: A salary starting from $78,497 per annum or $39.7255 per hour (plus 15% loading for weekend shift per roster cycle) will be offered dependent on knowledge, skills, experience and qualifications.
Some of the additional benefits of working for the City include:
Up to 20.5% Superannuation 22 Annual Leave days Flexible working arrangements Career opportunities Study Assistance Centrally located Free parking The City of Greater Geraldton actively welcomes, includes and values the unique contributions of all people in its workplace. The City welcomes applications from all age groups, people with a disability, and those from diverse ethnic and cultural backgrounds. We are proud to be an equal opportunity employer with strong commitment to fitness for work and safety in the workplace.
Interested in applying? To be considered for this vacancy, you must include the following documents in your application:
Previous experience in all facets of ranger services operations including (but not limited to) animal control, local laws, parking, camping grounds and caravan parks, off-road vehicles and litter Sound analytical, investigative and problem-solving skills Sound computer literacy, interpersonal, negotiation, public relations, customer service, reporting and communication (both written and verbal) skills Applications should be emailed to the Chief Executive Officer at or sent to: City of Greater Geraldton, PO Box 101, Geraldton WA 6531 by 4pm, Friday 22 November 2024 .
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