Quality & Risk Manager – Lead, Innovate, and Drive Excellence at E4 RecruitmentLocation: Sydney CBD | Full-time | Hybrid Work: Up to 2 days WFHAre you passionate about improving service quality, managing risks, and fostering a culture of excellence? Join E4 Recruitment, a leader in healthcare staffing solutions, and make a real difference in Aged Care, Hospital, and Nursing services. This exciting role offers the opportunity to lead a high-performing team, collaborate with stakeholders, and shape quality outcomes across our business units.About the RoleAs the Quality & Risk Manager, you will drive continuous improvement and help E4 Recruitment maintain the highest industry standards. Working closely with our Operations Manager, Directors, and recruitment teams, you'll develop effective quality frameworks, identify risks, and ensure smooth service delivery.Key ResponsibilitiesDesign and implement quality frameworks and risk management strategies across the business.Collaborate with managers to ensure service delivery meets Aged Care, hospital, and Nursing standards.Lead the Quality & Compliance Team to proactively address risks and maintain high performance.Manage audits and work with external stakeholders to uphold governance requirements.Provide strategic advice to management on operational risks and incident management.Monitor key quality metrics and identify opportunities for improvement.Develop and deliver training programs for internal teams and healthcare workers.Build strong relationships with internal teams, clients, and external bodies.Drive a continuous improvement culture and support innovation within the business.What We're Looking ForProven experience in Quality, Risk, or Governance Management, ideally within healthcare or recruitment.Strong knowledge of Aged Care Quality Standards, NDIS Practice Standards, and WHS legislation.Understanding of nursing qualifications and registration requirements across Australia.Experience leading teams and managing audits or regulatory processes.Ability to communicate complex requirements effectively to different stakeholders.Excellent leadership skills, with the ability to inspire and develop others.Skills & Personal AttributesStrong problem-solving skills and a proactive mindset.Exceptional time management and organizational abilities.Ability to build relationships with a variety of people and personalities.Collaborative leader who enjoys working across teams and managing change.High level of accountability and focus on delivering quality outcomes.Why Join E4 Recruitment?Our ValuesAt E4 Recruitment, our core values define who we are and how we operate:Enthusiastic: We bring energy and positivity to every situation, always aiming to exceed expectations.Engaging: We build strong relationships, working collaboratively and sticking to our commitments.Excellence: We deliver high standards, stay driven, and continually improve through clear communication and attention to detail.Ethical: We do things the right way, stay humble, and give back to the communities we serve.What We OfferHybrid work flexibility with up to 2 days per week working from home.A dynamic, supportive work environment in the heart of Sydney CBD.Opportunities to grow, innovate, and make a meaningful impact in the healthcare sector.A collaborative workplace where your contributions are valued.A number of team building / social events / incentives as well as community focused days and charity days.Ready to Lead and Inspire?If you are an experienced leader with a passion for quality, risk management, and team success, we want to hear from you!Apply now or get in touch:Josh Hill - DirectorPhone: 0483901871 | Email: ****** us at E4 Recruitment and help shape the future of healthcare staffing!
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