People have looked to Kimberly-Clark brands for more than 140 years and today we're proud to help over a billion people around the world cope, laugh, love, and live every day. From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers, and our planet.Our leading consumer brands like the Kleenex, Huggies, VIVA, U by Kotex, Poise, Depend brands improve the lives of people around the world.Kimberly-Clark proudly leads the world in essentials for a better life.The Quality Manager will be able to communicate clearly within all relevant levels of the organization, maintain a balance between routine and non-routine activities, able to motivate and be systematic and methodical in approach.This role is responsible for:All facets of Millicent Mill Quality Management Systems.Development and implementation of a Quality plan for the mill, incorporating Global standards and requirements, driving all Quality related KPI-s.Coordination, together with the mill training team, of all aspects of training relating to the quality systems for the Millicent Mill, making use of the EtQ training module.Implementation of KC standard test methods, if required: approval of new and revised test procedures (through EtQ) and provision of relevant technical support to the manufacturing operations.Coordination and analysis of both internal and customer complaint systems utilizing ETQ complaints module, CRS reports and Tableau and the appropriate follow ups using ETQ QNC, CAPA, SCAR and the complaints module to complete root cause investigations, determination of all preventative actions, follow-up to ensure preventative actions are properly completed.Application of standard problem-solving techniques like 5 why, 4 step problem solving, Kepner-Tregoe, fishbone diagrams and the like, development of solutions to complex and diverse problems within the Millicent manufacturing operation. As well, the incumbent is responsible to champion similar problem-solving activities within BCC mills supplying ANZ.Maintenance of the quality assurance lab to support the manufacturing requirements of the mill, ensuring the mill lab and its staff maintain KCC certification.Application of appropriate Change Management tools for all changes at the Millicent Mill that fall within the KC Change Management Standard.Identification and implementation of opportunities to improve efficiencies and reduce costs.Management of RFT move program in ANZ DC-s, drive improvements and participation.Role modelling the 3 quality obligations and continuously improve KC Quality Culture.KEY RESPONSIBILITES:STRATEGYDevelop, implement, and support a comprehensive quality plan for the mill which includes plans to drive all quality related KPI-s, implementation of KC standards and systems, support, and enhancement of the mill QMS and visibility of quality to all stakeholders.FINANCIALDevelop programs that identify cost opportunities and quantify the financial benefit of quality.Identify and track the cost of poor quality, develop plans to improve costs and look for opportunities to save.CUSTOMER / CONSUMERBuild on existing systems to provide clear feedback to all stakeholders including R&D, marketing, mill operations and business leadership teams.PEOPLEEnsure own behaviours are consistent with our One K-C Behaviours.Role model the KC quality obligations and continuously build a healthy Quality culture.100% Completion of Performance Plans and Focused Development Plans, ensuring they are reviewed regularly with your manager and commitments agreed.Motivate and nurture the mill quality team whilst making active contributions to the team environment, through sharing knowledge and collaborating with others to build an engaged workplace.Ensures commitment and clear understanding of KC Standards, policies and procedures and always adhere to them.HEALTH & SAFETYActive commitment and participation to ensuring KC is a safe workplace.CRITICAL QUALIFICATIONS, SKILLS, AND EXPERIENCE:QualificationsESSENTIALMinimum Bachelor Degree qualified in relevant discipline (Engineering or Science).DESIRABLEQualifications in statistics and/or Quality Management.Experience, Skills and KnowledgeESSENTIALMinimum 5 years' experience in Quality leadership role in FMCG environment.Mature understanding of ISO 9001-2015.Team builder.Analytical.Systematic.Persistence.Methodical.Decisive.Communication to a range of internal and external personnel.Ability to change priorities at short notice.Self-motivated and autonomous.DESIRABLEWillingness to travel.Preparedness to take on new tasks.Auditing skills.Primary Location: Millicent MillWorker Type: EmployeeWorker Sub-Type: RegularTime Type: Full time
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