The Impact You'll Make; Implement and maintain the Offsite Quality Management System, including branch operations and supplier inputs Oversee quality systems and audit processes, managing internal and external investigations of non-conforming products or processes Address quality concerns via the Customer Complaints system, communicating findings with key stakeholders Work closely with Offsite Engineering and Marketing to uphold consistent quality standards Oversee quality assurance contracts with key partners Identify, lead, and assess continuous improvement (CI) opportunities in line with business strategy to enhance productivity and engagement Lead CI projects to drive measurable performance improvements, guiding teams toward Operational Excellence Mentor team members in new processes, support end-of-life equipment strategies, and assist in new procurement About You; Demonstrated experience managing change and continuous improvement initiatives Strong leadership, communication, and problem-solving skills with attention to detail Proficient in managing multiple projects and leading cross-functional teams Experience conducting internal and supplier audits, managing technical relationships, and training/coaching stakeholders Knowledge of quality systems management (ISO 9001 or ISO 10001) and Codemark certification (optional) Familiarity with continuous improvement methodologies such as Lean or Six Sigma Bachelor's degree in engineering, Science, or a quality management-related field (preferred) 2+ years in a quality management role within a manufacturing or product environment (preferred) Qualifications; This role offers the opportunity to make a tangible impact on the quality and efficiency of our business. If you're passionate about quality and continuous improvement and enjoy leading teams in achieving operational excellence, we encourage you to apply.
In order to apply for this role, it is essential you reside in Australia and have full-working rights. Additional Information At ITW, our values are essential, a non-negotiable part of our culture and guide to how we work together. The ideal candidate will live and breathe integrity, respect, trust, shared risk, and simplicity. ITW is dedicated to providing a flexible and inclusive working environment where you will witness our enviable track record of internal career growth and progression. Illinois Tool Works Inc. ("ITW" or "the Company") is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or on the basis of disability. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please email talent @ itwcap.com to request assistance.
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