Quality Compliance Specialist

Details of the offer

Management (Community Services & Development) Full time
About Bolton Clarke:
With RSL Care (QLD) and the RDNS (Victoria) at the heart of our DNA, Bolton Clarke has been at the forefront of healthcare and aged care services for more than 200 years. Bolton Clarke is Australia's largest independently owned, not-for-profit provider of independent living, health, and wellbeing services. With over 16,000 team members across Australia, we have a passion for ensuring our customers live a life of fulfilment. We have an exceptional record in supporting active aging, health, wellbeing, and personal choice for our clients and residents across at-home support, retirement living, and residential services.
About the opportunity:
In this position you will lead in Aged Care Quality Standards (ACQS) auditing by identifying non-compliance, preparing homes for accreditation, and supporting unannounced assessments by ACQSC and NDIS. Support homes in managing safety, enhancing resident outcomes, and ensuring evidence-based care delivery aligned with best practices.
Key activities: Collaborate, coach, and support Homes to achieve and maintain compliance, identifying gaps and providing feedback to enhance understanding and operations. Develop the knowledge and capability of Operational Management and Leadership Teams in clinical governance and compliance. Conduct internal audits (on-site and remote) based on risk assessments, ensuring coverage of ACQSC and NDIS Standards. Develop and implement Plans for Continuous Improvement (PCI) with the Operations team to sustain compliance. Support accreditation preparation for ACQSC and NDIS, providing remote or on-site assistance as required. Actively identify improvement opportunities, coaching clinical leaders to enhance resident outcomes and documentation quality. We would love to hear from you if you have: Current APHRA registration as a Registered Nurse with at least 4 years of experience. Proven expertise in clinical governance and quality compliance. Strong leadership with emotional intelligence to influence effectively. Skilled in report writing, communication, and clinical information systems. Proficient in analytical, problem-solving, and negotiation skills to manage stakeholder demands. Comprehensive understanding of aged care legislation, standards, and quality improvement guidelines. Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.
Our Benefits:
Our culture is both supportive and collaborative, where you can make your role your own. In return for your hard work, you will receive a generous salary package plus:
A work culture that values you and invests in your career. Salary packaging options and tax benefits of up to $15,900 plus an additional $2650 in entertainment per year available. Mobile phone and laptop provided. Options for additional purchased leave. A mix of office and working from home. Employee Assistance Program for you and your family. Private health insurance discounts and Flight Centre Travel Club holiday deals. How to Apply:
Please apply below with a resume and cover letter or direct on our careers site at further information or a copy of the Position Description, please contact
Applicants must obtain Federal Police Clearance or willingness to undertake the check, along with obtaining a 2024 flu vaccination and meeting Covid-19 vaccination evidence in line with current requirements.
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Nominal Salary: To be agreed

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