This is a great leadership opportunity for someone wanting to get a foot in the door with a market leading organisation.
23rd September, 2024DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 800 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the well-being of our customers. Arrotex Pharmaceuticals is the largest and most diverse pharmaceutical company in Australia. Our vision is to be the most trusted provider of affordable and quality healthcare products and services to deliver a better quality of life for Australians. Our values of Pioneering, Accountability, Collaboration, and Tenacity are the PACT our team members make to be our best every day and work together to deliver this vision and create a great place to work.
About the role: The Quality Assurance Team Leader leads a team of Quality Assurance Associates to perform product verification activities and to release products for distribution. The Quality Assurance Team Leader ensures that product release and associated quality assurance and compliance activities are completed with the highest level of care and accuracy, and promptly to maintain continuity of supply. In addition, this role will focus on continuously improving our quality assurance and compliance processes, working collaboratively with the Scientific Affairs team and stakeholders to define and deliver our quality and compliance plans and objectives, and to ensure our team and business are working as effectively as possible. This is to ensure the products supplied to our customers meet the relevant regulatory standards, contractual obligations, and our internal quality standards.
Role & Responsibilities: Leading a small team of Quality Assurance Associates to ensure turnaround of product verification and release activities according to the KPIs and service timelines agreed upon with the Supply Chain.Provide updates to weekly Stock at Risk (SAR) meetings including providing updates to the stakeholders and ensuring actions required by the QA team are communicated and implemented.When required, negotiate release priorities and coordinate delivery to promise, to ensure products are released on time to meet customer requirements.Drive resolution and/or escalation of issues identified during verification, according to quality risk management principles, to ensure timely solutions.Review and investigate, assess relative risk appropriately, approve or escalate deviations logged by the Associates on time.Ensure issues are reported to suppliers within the required commercial contractual timelines and by the required communication methods defined in the associated Supply Agreement.Escalate issues that are unable to be resolved and/or deemed high risk, to Product Quality Manager on time.Perform product release/verification activities when required. Skills & Experience: Minimum 5 years' experience in Quality Assurance, or a related compliance role, in the pharmaceutical industry.Previous experience managing a small team.Demonstrate critical thinking in situations by evaluating information available, considering multiple perspectives, and using evidence-based reasoning to resolve issues and/or propose solutions.Proven ability to perform effective risk assessment and risk management for quality and compliance issues.Effective communication with different stakeholders to drive outcomes.Proven ability to interpret and apply GMP guidance, compliance policies and procedures, and risk management principles, providing sound and balanced recommendations to management.Demonstrate high levels of accuracy and attention to detail, with a focus on quality in all work and activities.Advanced pro-active problem-solving and analytical skills, with the ability to investigate quality and compliance problems systematically and apply quality risk management principles to recommend workable outcomes; proactive anticipation of needs, with the ability to foresee challenges and problems, and take action to prevent them.Skills in Microsoft Office 365 including Word, Excel, PowerPoint, Outlook. Benefits & perks: At DBG Health, we offer more than just a job – we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally.
Competitive salary package and STIP program.Exclusive discounts on our consumer health, wellness and beauty products - including MCo Beauty, E.L.F Cosmetics, Nude by Nature, Chemists Own and many more.Free membership to 28 by Sam Wood - an online program designed to help Aussies get fit at home and live happier, healthier lives.12 weeks paid parental leave.Values-driven business fostering a supportive and friendly team culture.Ability to work autonomously, empowering you to drive your own success.Opportunity to grow your career across all divisions within DBG Health - Arrotex Pharmaceuticals, VidaCorp Consumer Goods, Independent Pharmacies of Australia Group and Axe Health Services. How to apply: If you are interested in this opportunity, please click APPLY.
DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal-opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.
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