Quality Assurance Officer (Superannuation)Full-timeWhether you're working from home or on your way to the office, chances are you're probably reading this because you're seeking a new adventure, or you're up for a new challenge. GROW Inc might just be that for you!
So, who is GROW Inc?Founded in 2016, we're the Australian FinTech success story you probably haven't heard about. We're solving big problems in the Superannuation and Managed Funds industry.
The Financial Crime and Quality team ensures that within Superannuation Operations GROW meets the highest standards of quality and complies with AML/CTF obligations on behalf of our clients.
Responsibilities: Assist in the development, implementation, and monitoring of quality assurance processes and procedures.Conduct reviews of internal processes to ensure compliance with service level agreements, client requirements and regulatory standards.Analyse and report on quality metrics, identifying trends and areas for improvement.Collaborate with operations and training teams to facilitate quality assurance training and best practices.Support the preparation of documentation for quality assurance activities, including reports and audits.Assist in the coordination of corrective actions and follow-up on quality/continuous improvement initiatives.Provide support to other team members where skill gaps exist, support cross skilling of yourself and team members.Why you'll love working at GROW Birthday Leave - Take an extra day off per year on your birthday!Weekly Pay Cycle - No more waiting for PayDay!Hybrid Work Arrangement - We have a true hybrid arrangement!Exciting Discounts - Think movie tickets, gift cards & even electronics.Looking for a job can be stressful and we don't want you agonising over the wording of your cover letter, so don't include one. Just make sure your CV is well-written and detailed enough so we can get a better idea of the type of person you are. Even if you don't meet every single requirement, but you feel inspired to join our mission, we encourage you to send in your application.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
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