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Quality Assurance Manager

Details of the offer

Max Term contract role
Hybrid and Sydney based
Be part of BT Platforms within Westpac Group

How will I help?
As a Quality Engineering Manager, you will report to the Test Director and be responsible for the test deliverables including test automation. Your role will encompass comprehensive release tracking on the testing deliverables which includes planning, execution and sign-off, governance on the test artefacts, and ensuring the quality delivery of the platform within the company.
Our team is a blend of both offshore and onshore members, bringing diverse perspectives and round-the-clock efficiency to our work. Collaboration has been at the heart of our success; every member has contributed ideas and solutions, driving the project forward efficiently. While we play hard, we also have our monthly team lunches, weekly common lunches, team walks and share stories.
Looking ahead, we are gearing up for exciting upcoming projects, including a significant migration program of work. There is lot to do, so plenty of opportunities to expand your skills and take on various responsibilities.

Manage and ensure delivery of testing services is aligned to the program delivery methodology.
Ensure visibility, traceability, and control of the testing process to deliver as per the business requirements.
Facilitate an effective and collaborative team environment, build strong relationships, coordinate resolution of technically complex problems and issues, and resolve interpersonal conflicts.
Monitor, track and report the design of test cases, test scheduling, execution of test cases and ensuring the standards are strictly met throughout the delivery phases.
Effectively plan and monitor the regression cycles for every release.
Closely work with test automation engineers and test leads to have continuous improvements on the automation coverage for regression test cases.
Closely work with Product Owners to ensure and keep the regression suite up to date with business requirements.
Create and maintain the testing metrics / governance dashboards.
Conduct regular audits on the test artefacts across the squads / projects and ensure the right quality standards are followed.

What do I need?
To be successful in this role, we are looking for a highly motivated and driven individual with:

Extensive experience in Quality Assurance, including significant tenure as a Quality Engineering Manager.
Extensive experience in the governance of test artefacts across the release cycles.
Proven experience in defining the Test Approach, Test Plans, and Test Completion reports.
Proven experience in reviewing the test artefacts and providing the sign-off for the same.
Solid experience in JIRA and XRAY tools.
Extensive experience in JIRA Dashboard creations.
Extensive experience in EazyBI tools to create and maintain the test dashboards.
Proven experience in test team management.
Proven experience in test automation and with the relevant tools for websites, APIs and windows applications.
Proven experience in overseeing the CICD pipelines for the test automation.
Proven experience in the reduction of the regression window time.
Experience in vendor management for the testing team.
Good communication skills with stakeholders.
Apply testing methodologies, theories, and processes to define and implement key metrics to manage and assess the testing processes.
Proactive collaborations within the test team and other stakeholders.
Proactively identify issues and risks.

What's it like to work there?
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.
We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
How do I apply?
Start here. Just click on the APPLY or APPLY NOW button.
At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email ******.
Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email ******.

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