Quality Assurance Manager

Quality Assurance ManagerPlanet Green Australia provides professional energy-efficient solutions across Victoria, specializing in sustainable upgrades for homes and businesses. Our qualified, A-grade electricians ensure high-quality service and customer satisfaction.
Duties & Responsibilities:Develop and implement quality systems and certification processes for energy-efficient services.Set quality benchmarks for materials and processes, overseeing installations and final inspections.Oversee installation processes, ensuring adherence to company standards and client satisfaction.Manage resources, timelines, teams, and quality control throughout project execution.Coordinate cross-team communication for effective quality system implementation.Ensure the quality of energy-efficient products like solar panels and LED lighting.Monitor services like energy audits and sustainable installations for precision and quality.Continuously improve quality assurance processes and monitor effectiveness.Train staff on quality standards and procedures.Ensure compliance with industry laws, regulations, and standards.Address and resolve quality-related customer complaints and issues promptly.Conduct field audits to randomly assess the quality of installations and services.Requirements:A minimum qualification of bachelorsAt least 2 years of minimum experience as a quality assurance manager or relevant roleThorough knowledge of methodologies of quality assurance and standardsGood knowledge of MS Office and databasesOutstanding communication skillsGreat attention to detail and a result-driven approachExcellent organizational and leadership abilitiesReliable and Trustworthy.Estimated Salary: $73,000 - $74,000 per year.