Ballarat Hospice Care is looking for a passionate and experienced Quality and Compliance Manager to lead our efforts in quality improvement, risk management, and compliance. This role is critical to ensuring our services continue to meet the highest standards of care, keeping our clients, staff, and volunteers safe.
Key ResponsibilitiesManage the development and execution of quality improvement, risk management, and compliance programs.Oversee accreditation processes and ensure compliance with legislative requirements.Collaborate with internal teams and external stakeholders to drive continuous improvement.Manage and maintain policies to ensure ethical and legal standards are met.Selection CriteriaWe are looking for someone with:
Significant understanding of, and demonstrated commitment, energy and passion for, the objectives and values of BHCI.Understanding of the key concepts of continuous quality improvement, accreditation, legislative compliance and risk management processes in a community setting.Demonstrated experience working with relevant accreditation standards, complaints management systems and knowledge of relevant legislation.Exceptional interpersonal and leadership skills, written and verbal communication and negotiation skills with demonstrated experience in successfully developing and maintaining collaborative partnerships at all organisational levels and with a wide range of external stakeholders.Demonstrated organisational skills and the ability to set priorities and problem-solve.Ability to collect and analyse data with a demonstrated ability to prepare reports and recommendations, using Microsoft Office software.Ability to develop and manage the suite of policies and procedural guidelines that are systematically controlled to ensure ethical and legal compliance in a health setting.High-end user level of Microsoft Office software and Microsoft operating systems with a sound operational and problem-solving knowledge of software applications and specific patient information management systems.Qualifications: Tertiary qualifications in a relevant discipline (Health, Management) and post-graduate qualifications or equivalent experience in quality and compliance.Also required: Initial Police Check, Current Driver Licence, Evidence of current immunisation status including COVID and flu vaccinations.What is offeredAt Ballarat Hospice Care, we're proud to be an employer of choice. We offer a supportive and inclusive environment where you can make a real impact in our community. Join a team that values your expertise and is committed to delivering exceptional care.
How To ApplyPlease submit your resume and a cover letter addressing the Key Selection Criteria by Friday, 25 October to:Andrew Howard, CEO,
Further information including the Position Description for this role is available here.
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