Quality / Administration Officer

Details of the offer

Bridges Health & Community Care – Bundaberg QLD
Since 1997, Bridges Health & Community Care Ltd. (Bridges) has assisted thousands of people to move beyond the isolation and stigma of mental illness and addictions to live a meaningful existence with a sense of purpose.
We deliver a range of programs throughout rural and regional Queensland, supported by professional staff committed to our practice principles of recovery, "No Wrong Door" and exceptional customer service.

About the Opportunity
Bridges Health & Community Care has the opportunity for a full-time Quality / Administration Officer to join their team, based in Bundaberg.

The key focus of the role is to provide support to the Quality, Risk and Compliance Manager and Executive Leadership Team to effectively plan, establish, implement, maintain and review the management systems, standards and schemes across quality, risk and compliance, and to undertake administrative duties to ensure that Bridges provides exemplary service to its customers.

About the Person
To be successful in this role, you will need to be able to:
Lead by example.
Contend with a diverse workload and meet competing deadlines.
Inspire and motivate others to perform at their best to assist in achieving organisational objectives and positive client outcomes.
Be a genuine team player who can support and embrace a multidisciplinary approach, both internally and externally.
Believe in "No Wrong Door" for people in distress.
Selection Criteria
Formal Tertiary qualification in Business or similar discipline will be highly regarded.
Knowledge and experience in working with recognized Quality Management standards and schemes.
Previous experience in an Administration role in the community services or related sector.
Completion of Certificate IV in Work Health and Safety will be highly regarded.
Knowledge and experience in providing effective and exceptional customer/client service.
Demonstrated analytical and problem-solving skills and the ability to offer innovative solutions to complex problems.
Highly developed organisational and time management skills.
Excellent interpersonal and communication skills, both written and verbal, including an ability to prepare complex documentation.
High level experience with Microsoft Office suite, databases, CMS software and web-based applications.
A requirement prior to commencement is to currently hold and maintain:
Current working with children check (Blue Card).
Current NDIS Worker Screening Clearance or Yellow Card Exemption.
Current Queensland Open Driver Licence.
The right to work in Australia.
About the Benefits
Bridges Health & Community Care Ltd understands the critical importance of their employees in the success of the organisation and as such are always on the lookout for talented, like-minded individuals to join their team.

In return for your hard work and dedication, you'll receive an attractive remuneration package commensurate with experience and qualifications, as well as salary packaging options to further increase your take-home pay.

You will be joining a culture that is dedicated to helping you succeed.
Ongoing training and professional development is available to help you grow, and flexible working arrangements are negotiable to ensure that you maintain a great work-life balance.

This is a truly rewarding opportunity to support an organisation that assists vulnerable and marginalised members of the community.
If you think you have what it takes to join the Bridges team then we want to hear from you - apply now!

Interested applicants are required to submit:
an up-to-date resume including two recent referees; a cover letter addressing the selection criteria and requirements of the role.
Applications close at 5pm on Thursday 17 October 2024.

For confidential enquiries or to request a copy of the Position Description, please contact Bruce Bryan, via email on ******.

Early applications are encouraged.
We reserve the right to close the position if a suitable candidate is found sooner than the closing date.

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