ROLE: QA Engineer OFFICE: Melbourne, Australia About Us: We are Two Circles, a Sports & Entertainment Marketing business. We grow audiences and revenues by understanding fans best. We work with clients to help them influence fan behavior, spending, and engagement with events and content. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike, and Amazon.
JOB DESCRIPTION As part of our ongoing growth, we are expanding our product team and looking for an experienced QA Engineer to join our Melbourne office. We seek a great communicator and collaborator with experience in Agile teams to deliver world-class digital products for our sporting clients.
You will be client-facing and work as part of a cross-functional team, including designers, product managers, technologists, and business analysts. The types of projects vary from websites and apps to marketing and data-focused products.
This role is ideal for a hands-on tester with a broad functional and technical testing background. You will work with the product manager and development team members to understand the product outcomes we seek to deliver. You will design and execute test cases for various web applications and APIs, testing functionality during sprints and providing valuable feedback to developers.
You will be responsible for both manual and test automation activities, ensuring the quality of the software products. This includes functional, API, accessibility, multi-lingual, security, regression, performance, and system testing.
Knowledge of WCAG standards and experience using accessibility testing tools (like Wave and Axe) is valuable, as our clients aim for certain accessibility targets when building customer-facing products.
This role requires energy, pragmatism, and critical thinking, with a relentless focus on client and customer value. The role is hybrid remote, with two days per week in our office (located in Melbourne Central Tower) or at client offices desirable.
Key Responsibilities: Design and execute test cases for web applications and APIs, producing test plans and reports as required.Work as part of a cross-functional Agile team in the delivery of digital products.Attend regular agile ceremonies such as sprint planning, stand-ups, retrospectives, and showcases.Assist in planning and running UAT sessions at key moments in project delivery.Build relationships with key client stakeholders, ensuring they are confident and consulted during projects.Collaborate with product and technology leads to understand the product and technical details of the project.Provide clear and detailed steps to reproduce bugs/issues discovered throughout the project.Work with technical aspects of the project, such as APIs, databases, and mobile apps, to ensure high testing coverage.Plan, prioritize, design, write, and execute test cases.Be involved in test planning, test strategy, test management, and setting up QA processes for desktop and web applications.Ensure test coverage across functional and regression testing.Manage communication, raise risks, and plan mitigation.Stay up to date on the latest testing methodologies and tools.Skills: A minimum of 5+ years' experience in a QA Engineering role, ideally with some experience in an agency/consulting context.Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams and directly with clients.Experience in utilizing and testing core digital technologies including CMS, CRM, VMS, data warehouse & middleware systems.A passion for digital products and technology, with strong problem-solving skills.Competent in utilizing project management and testing tools such as JIRA, Confluence, Lucid Chart, Figma, and Postman.Strong experience in defining test scenarios from acceptance criteria.Experience in integration and end-to-end testing.High attention to detail and natural curiosity towards problem-solving.Hands-on experience with one or more automation frameworks – Selenium / Cypress / Rest Assured.Hands-on experience writing SQL queries.Hands-on experience with accessibility testing tools like Wave and Axe.Experience with Performance testing would be beneficial (K6, JMeter, or Loadrunner).Strong troubleshooting skills and ability to contribute to continuous improvement processes.Ability to liaise with business users to understand requirements thoroughly.A keen interest in sport or the sports business and real interest in the positive effects we have on our clients' businesses.Two Circles is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We value and want to have all types of candidates apply for roles at Two Circles. Therefore, we would love for you to fill out the Equality & Diversity Monitoring Form as part of your application. This form does not ask for your name or information that would make you personally identifiable.
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