Overview
Consumer habits are anything but linear, and attention must be earned. At Digitas, we understand that, to break through, brands must be surprising, entertaining and authentic.
Driven by imagination and fueled by deep cultural, consumer and business insights, we craft impactful creative experiences across every medium — from integrated campaigns, gaming, and physical experiences to full-length feature films.
We earn the right for brands to be part of their customers' networks. We drive growth with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media.
Part of Publicis Groupe, and a Leader in Gartner's Magic Quadrant for Global Marketing Agencies, we're proud to work with some of the world's leading brands.
Digitas – The Networked Experience Agency
The role
We are always looking to grow and better our business, and the Client Service team is the catalyst for that growth. Our focus is on building the client's business, the account relationship, and the expertise of our team. That means spotting game-changing ideas to grow our client's business and solve challenges. Selling ideas fearlessly and confidently while keeping things simple, organised, and clear – even in the most complex situations – so that we can make great work.
To spearhead this, we're looking for a whip smart and proactive Account Director who can stun our clients with leadership, creativity, vision, and eloquence.
What you'll do
You'll spearhead the strategy and development of world class CRM and CX, fueled by creative intelligence for some of the world's most iconic brands. Day to day, the role includes:
Partnering with clients to develop their goals and marketing strategies
Displaying powerful presentation skills that invite participation
Leading cross-capability teams to deliver creative thinking and powerful ideas
Fostering an environment of partnership with other capabilities
Acting as mentor and trusted advisor to team members
Keeping sustainable, long-term client relationships
Partnering with Senior Leadership to set goals and plan for future fiscal year(s), and working closely with Delivery Management and Client Finance
Qualifications
The person we are looking for has:
An unwavering passion for marketing, and an unstoppable drive to bring the best work to life
Proven experience within a creative agency, digital agency or client side – working across CRM, digital, CX and marketing automation
Strong experience managing client relationships, managing a marketing team and developing marketing strategy
Superior analytical skills and strategic thinking
Effective time-management, impeccable organization and the flexibility to adapt quickly to changes
Proven project management and performance management skills
Superb communication and presentation skills – you're articulate, straightforward and engaging
Demonstrated budget management and resource planning experience
Got what it takes?
We'd love to hear from you.
Additional information
What we can offer:
A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing.
A creative, lively and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach "working your way, with us!"
Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes.
A culture of open feedback and support to reach your goals through our Career Conversations program.
A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE, EmbRACE, and Ecologique committees.
Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave (after 2 years of service).
Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
Parental leave policy with up to 18 weeks (based on tenure) paid primary carer leave, secondary carer swap and Cub Care leave.
Access to counsellors, psychologists and professionals through Sonder - an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation and the Australian Disability Network.
If you don't tick every box in this description, please don't rule yourself out. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes.
Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.
Uniqueness is powerful; without it we wouldn't be where we are today. So be you – we like it that way.
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via ****** - your personal information will be kept confidential.
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