The Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care providing services across Victoria. As Australia's only specialist eye, ear, nose and throat hospital, the Eye and Ear has been providing care for the senses for over 160 years. The Eye and Ear has almost 90 different outpatient clinics for the diagnosis, monitoring and treatment of vision and hearing loss and provides a 24-hour emergency eye and ear, nose and throat service. Every year the Eye and Ear cares for nearly 200,000 patients, with over 136,000 outpatients, over 42,000 emergency patients and over 14,000 inpatients. The hospital recently completed a major redevelopment to create a modern internal structure and to improve access for patients, visitors and staff.
Our Vision We will inspire and advance specialist eye and ENT care
Our Mission We improve health and wellbeing outcomes through excellence in:
1. Clinical Care
2. Teaching
3. Education
4. Research
5. Innovation
Our Values - Integrity, Inclusive and Accessible Care, Collaboration, Excellence
About Role In line with the Hospital's strategic directions; to provide high-quality Administration support within Patient Services and Access Team in the Access and contact Centre.
This role will ensure patients are provided with patient centred care from referral to appointment.
The role will also contribute to the contact centre functions taking enquiries from patients/carers and referrers and assisting them in their journey throught the hospital.
Position Description - Click here
All appointments are subject to a satisfactory Police Record Check, a working with children check (if applicable) and evidence of vaccination status. All staff must be fully vaccinated for COVID-19 (3 doses) and for clinical staff, patient facing staff and staff working in clinical areas, it is a mandatory requirement to provide evidence of a current influenza vaccination. Centrally located, close to public transport and a short walk to the CBD, we offer considerable employee benefits, including salary packaging, subsidised car parking as well as educational support
The Eye and Ear is an equal opportunity employer and is committed to providing a work environment free from harassment or discrimination and to promoting cultural diversity and awareness in the workplace.
The Eye and Ear is a smoke free environment.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
At The Royal Victorian Eye and Ear Hospital, we are committed to supporting people with disability to gain employment and develop their careers; we encourage you to apply. If you would like further information about this role, please contact the hiring manager or the people and culture department to discuss.
