Australian Competition and Consumer Commission
Project Officer/Senior Project OfficerDo you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?Do you want to join a dynamic team dedicated to uncovering safety risks and ensuring a safer marketplace for Australian Consumers?Then this is the place for you! At the ACCC, we're proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast-moving and ever-changing environment. Our high-performing culture is built on a foundation of care, support, and inclusion. It's why we're driven by connection and collaboration, sharing our skills, knowledge, and support with each other freely and frequently. It's why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly, and courageously. At the ACCC, we believe the best version of you is the one that's true to who you are – and that's the you we want working alongside us.
We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full-time, part-time or job-share basis.
Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply. The key duties of the position include:Assessing and triaging product safety reports – from consumers, businesses and other stakeholders regarding alleged breaches of product safety provisions of the Competition and Consumer Act 2010.Enforcement action – undertaking investigations into potential non-compliance with the product safety provisions of the Competition and Consumer Act 2010.Regulatory interventions – making recommendations to the Minister for regulatory action.Compliance and education – developing material to communicate product safety risks and educate industry and consumers, or negotiating voluntary recalls as part of a compliance outcome.Research – undertaking research, analysis and consultation to prepare reports and recommendations that inform risk mitigation strategies to address product safety hazards.Stakeholder engagement – working collaboratively with stakeholders across a diverse range of groups to address product safety issues.In order to succeed in the role, you will have:
Tertiary qualifications (or equivalent experience) in a relevant field such as law, intelligence, or another relevant discipline (e.g. regulation, economics, public policy, communications, arts, project management, health).A demonstrated understanding, or ability to quickly acquire an understanding of the product safety provisions of the Australian Consumer Law and Competition and Consumer Act 2010 (Cth), and the role, purpose and objectives of the ACCC's product safety functions.Demonstrated ability to undertake objective, systematic research, analysis, draw accurate conclusions, critically assess and support evidence-based decision making and present research and findings in well-developed written communication.Well-developed oral communication skills, ability to influence, persuade and negotiate, along with strong interpersonal skills to work collaboratively and sustain positive relationships with teams and stakeholders.A high level of resilience. This role may involve reviewing and analysing disturbing material. It is important that you consider if the advertised role is the right fit for you as exposure to this type of content may be an unavoidable part of the role. While the ACCC provides a framework, training resources and support to help minimise vicarious trauma, applicants need to be resilient in nature and able to draw on individual self-care strategies and support networks to manage their wellbeing.In addition to the above, APS6 Senior Project Officers roles require: Demonstrated ability to work with a high level of autonomy, and be accountable for delivering accurate, timely and quality outcomes as per prepared project plans.Experience leading an investigator/compliance team or similar role in a fast-paced and large complex people-centred organisation.The following job specific criteria are also highly desirable: Certificate IV in Government Investigations - successful candidates will be expected to obtain this qualification within 6 months of commencing.To find out more about us and the role, please read the Candidate Kit.
Contact
Carmen Romeo
Contact Phone
(08) 8213 3415
Agency Employment Act
PS Act 1999
Position Number
EA2024/236
Vacancy Number
VN-0748819
Getting to know the Australian Competition and Consumer CommissionThe ACCC is an independent statutory authority that administers the Competition and Consumer Act 2010 and other Acts. The ACCC works to promote effective competition and fair trading in the marketplace to benefit consumers, business and the community, and efficiency in the delivery of certain infrastructure services. The AER is a part of the ACCC. The AER is Australia's national energy market regulator and has an independent board. The AER shares employees, resources and facilities with the ACCC.
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