Excellent Salary Package & Benefits (incl.
Salary Packaging + More!)
Spend your work days doing meaningful work that inspires others!
"Top 30 Most Inclusive Employer 2022/2023" - Diversity Council Australia
We are in the game of helping people.
As a Project Officer in The Skills for Education and Employment (SEE) Program, you will aid in helping adult Australians improve their language, literacy, numeracy, and digital literacy skills.
Access Skills Training (AST) (WISE Employment RTO) has been awarded the contract to deliver Skills For Education and Employment (SEE) training in the Bendigo region , offering both accredited and non-accredited training, providing extra support for learners, and workplace-based training options.
This role delivers efficient and effective support, and administrative and facilities services to the SEE Program.
The role is customer and sector-facing and contributes to the internal and external reputation and customer service nationally offered by WISE.
Key Responsibilities: Provide administrative support for SEE referrals and providers.
Provide project administration including Training Enrolment, Commencement and Attendance data entry into the SEE system.
Communicate with providers on admission, commencement and enrolment of external referrals into the SEE system, and all other student matters.
Communicate with students regarding attendances/absences/suspensions/withdrawals.
Book all Pre-Training Assessments (PTA) from Referring Providers.
Ensure data input for SEE System is entered, recorded, reported and is quality controlled.
Support the SEE Services Team to ensure effective and efficient start-up and then day-to-day project administration and operational processes including general correspondence, meeting minutes, invoicing, and document management.
Ensure effective file management of the program records.
Assist with the communication and administrative aspects of provider referrals, requests, and general enquiries.
Provide information to external agencies about the program content, schedule, participation requirements and eligibility criteria.
Ensure that information provided to internal and external stakeholders is current, accurate and provided in a professional and helpful manner.
Process claims to meet remittance deadlines.
Liaise with the Claims Department in regards to student participation/absences for reconciliation of claims.
Other duties as required.
What's in it for you?
Competitive salary package including base salary, superannuation, not-for-profit salary packaging, company laptop & iPhone Join a growing organisation that genuinely cares for its people, our customers and the community at large Reward and recognition initiatives and ongoing learning and development (inc. full training upon start) Access to a diverse range of employee benefits including an annual Diversity Day, the ability to purchase additional annual leave and various healthy lifestyle initiatives Access to exclusive benefits and discounts from leading retailers Work for an organisation recognised by Diversity Council Australia as "Top 30 Most Inclusive Employer 2022/2023" You will bring: Essential Criteria Excellent administrative, clerical and organisational skills Knowledge and experience working with Microsoft Office Experience in Office/Program Administration Ability to communicate (verbal and written) with a range of internal and external stakeholders Ability to work effectively with a range of internal and external stakeholders Strong customer administration support skills Ability to problem solve including analysing and summarizing information and making decisions Willingness to be solution-focussed while also supporting internal and external partners Values that include professional conduct, an enthusiastic manner and approachability Certificate IV / Diploma in Administration or equivalent skills and experience Desirable Criteria An understanding of employment services and training support Experience in working with multiple stakeholders Cert IV in TAE or Relevant Bachelor's Degree About WISE:
Celebrating over 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that is committed to providing quality employment, training and support to the disadvantaged members of our community, the long-term unemployed and people with disability.
We aim to inspire, transform and empower people by connecting them with employers who care.
WISE also operates two highly successful socially inclusive social enterprises along with a range of other programs and services aligned to the needs of the community.
Please visit our careers page to find out more about WISE.
How To Apply:
Please submit a current resume and cover letter that demonstrates how you meet the above-specified requirements.
If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact our recruitment team at
Here at WISE Employment, we actively encourage and welcome candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTQIA+ community and First Nation and Torres Strait Islander candidates.
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