Project Manager - Critical Inrastructure

Project Manager - Critical Infrastructure JobsWork type: Contract

Reference ID: 649639

Contact: David SmithEmail: ******Call: 0414 439 786West Sector: Accounting and FinanceJob Summary- $160,000 - 180,000 + super
- Immediate Start Available - 6+ month contract
- Central Western Sydney location
Job DescriptionThe Employer

A large and diverse business based in Western Sydney that features prominently in the Australian market. This progressive company has a reputation for being customer-centric and developing its people to support their ongoing growth and direction.

The Opportunity

To review and assess all processes across the organization that enable our client to provide service and assistance to all of their customers in their critical infrastructure division.

Key deliverables include:

Update corporate safety reportingSuccessful delivery of two systems upgradesDriving cultural change across the division and an increased understanding, awareness & engagement across the organisationUpdating all policies, procedures, workplace instructions and scripting for their critical customer baseExternal branding including website and collateral (letters, flyers, social media feeds, etc.)Complete customer journey mapping for each lifecycle stageManage voice of customer surveys to benchmark current service delivery and understand improvement opportunities.
The Successful Candidate

• Will come with extensive experience in managing projects with extensive stakeholder engagement, ideally with experience in CX
• Has a proven track record of implementing process improvement and sound controls
• Is able to operate independently and establish highly effective working relationships with key stakeholders.

Sound interesting? To apply online, please click on the link below. Alternatively, to discuss this opportunity further, please contact David Smith on 0414 439 786.
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