Project Lead, Digital Experience

Fixed-term, Full-time opportunity until the 17th October 2025 $133,991 - $141,543 per annum (G09) plus 17% Superannuation Located on-campus at Curtin University, Bentley Campus and Technology Park Job reference: 748626  Your new role  Are you passionate about digital transformation and delivering exceptional user experiences?
Curtin University is seeking an experienced and dynamic Project Lead, Digital Experience to manage a complex project that will revolutionise our application experience for prospective students.
Under guidance of the Deputy Director, Digital Experience you'll collaborate with project stream leads to drive the digital deliverables for Phase 2 of the Advancing Admissions Project.
In Phase 1, this project introduced a new applicant portal and system integrations to simplify Curtin's application process.
Your focus will be on further enhancing the application process, ensuring a seamless, user-centric experience from application to admission.
As part of this role, you'll lead a cross-functional project team whilst collaborating closely with a diverse range of stakeholders across the university to optimise each digital touchpoint for prospective students to maximise application and offer conversion.
We are seeking a visionary, strategic thinker with a proven track record in managing large-scale digital projects, in an agile environment.
You must be collaborative, highly organised, and adept at engaging diverse stakeholders to achieve high-impact outcomes.
With a keen understanding of UX best practices and a strong focus on user-centric design, you will be detail-oriented, adaptable, and solutions-driven.
Exceptional communication skills, the ability to balance multiple priorities, and the capacity to thrive in a fast-paced environment are essential for success in this role.
To ensure alignment with Curtin's digital experience strategy and earlier stages of the journey, you'll be required to co-locate between both the project team and the Digital Marketing team.
The Digital Marketing team, who are led by the Deputy Director, Digital Experience, are responsible for crafting leading digital experiences that delight and empower future students on their journey towards personal growth and meaningful impact.
If you're someone who embraces challenges, loves working at pace, and is committed to creating exceptional digital experiences, we'd love to hear from you!
Key duties and responsibilities include:  Align project objectives and user-needs: Develop a strong understanding of the outcomes from Phase 1 of the Advancing Admissions project, working closely with project stream leads to analyse the business case and user stories.
Use these insights to shape the digital experience for Phase 2, ensuring it aligns with the project objectives and user needs.
Develop and execute digital experience strategies: Focus on enhancing customer journeys and optimising user experiences across all digital touchpoints in the application process whilst aligning with project goals.
Lead and coach the digital experience project stream: Apply agile methodologies and human centred design thinking, to refine backlogs and sprint planning, ensuring adherence to Definition of Ready and Done criteria.
Implement UX best practices: Ensure project outputs comply with Curtin's Digital Experience and Style Guidelines, relevant legislation, policies, and brand guidelines.
Optimise digital platforms: Focus on platform optimisation to improve user engagement and ultimately increased applications.
Coordinate work packages and manage resources: Adapt plans to deliver outcomes on time and within budget, communicate release schedules, and raise risks/issues to stakeholders.
Facilitate transition to operations: Ensure adequate support capacity following each production deployment for smooth operational processes.
We are looking for someone with:  Completed relevant qualifications, along with extensive work experience either in the design experience field or in project management within complex organisations   Proven experience in creating and executing digital strategies that enhance customer engagement and achieve business objectives.
Experience in applying human centred design thinking methodologies, creating prototypes, and optimising user experiences across desktop and mobile platforms.
Demonstrated commitment to promoting, managing, and implementing significant organisational changes effectively.
High-level planning, management, and interpersonal skills, with the ability to lead, engage, influence, and build relationships across diverse groups.
Experience with legacy business systems, content management systems, marketing automation platforms, and digital tools for seamless customer experiences.
Familiarity with Marketo is advantageous.
Work Requirements:  Must have current work rights in Australia matching the tenure of the role.
Based in Perth, WA or have confirmed plans to relocate.
Relocation and sponsorship support are not available.
We are committed to providing a flourishing and progressive workplace.
This role provides opportunity to develop leadership and management capabilities, working alongside talented mentors in an environment that advocates for your success.
This position would be well suited towards a strategic thinker with strong stakeholder management skills and a positive attitude towards leading a team to enhance digital experience.
Join us!
To apply, please provide your CV and a cover letter to allow us to assess your suitability for this role.
Applications close: Sunday 10th November 2024 4:30pm AWST       About Curtin University   We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research.
Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life.
Situated on Whadjuk Nyungar Country, our vibrant campus includes an art gallery, gym, childcare and medical centre, and endless food options including a supermarket.
We encourage applications from Aboriginal and Torres Strait Islander people, people of diverse gender, sex and sexuality, people with disability and people from culturally and linguistically diverse backgrounds.
For more information about our university, please visit www.curtin.edu.au   Applicants should note that prior to appointment, any offer of employment is subject to completion of National Police Records checks, and background, integrity, and reference checks to Curtin's satisfaction.
At Curtin, we are committed to being a Child Safe organisation and this position may also require you to have a current Working With Children Check.
If you have any queries in relation to this application process, please contact our careers team on 08 9266 9000 (option 3,1).
Please note we are not accepting applications from recruitment agencies at this time.
Disclaimer  Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time.
We reserve the right to remove the advert earlier than the date on the advert.