Administrative Assistants (Administration & Office Support)
Workskills is a progressive, leading, not-for-profit employment services provider in Southern Tasmania.
Our focus is on being a great community organisation where our people have the ability to excel.
Our commitment to our clients is quite simple - to truly understand and prepare them for their future, to place them in meaningful jobs or training, and to help them retain employment, for the benefit of individuals, families, and communities.
With a strong focus on customer service, our dynamic teams are genuine and passionate about changing lives.
We are focused on continuous improvement and driving performance to best support individuals, employers, and the broader community.
Workskills provides an environment where our people have a defining influence on the lives of Tasmanians – after all, we have been doing this for over 40 years.
The opportunity
The Program Support Administration Officer plays a vital role in providing comprehensive administrative support to the Program Support Team at Workskills.
This position involves managing general enquiries, maintaining accurate records in the CRM database, assisting with referral processes and management of opportunities for activities across all programs.
The role demands a high level of attention to detail, confidentiality, and the ability to multitask in a busy, compliance-driven environment.
The administration officer also supports the employment, training and education team, contributes to quality assurance, and ensures exceptional customer service.
Reporting to the Program Support Manager, the successful person in this role is expected to uphold Workskills' values, adhere to all policies, and contribute to a collaborative team environment.
Prime functions of the role
Organisation and direction of general enquiries to Program Support team Provide a broad range of administrative support for activities pertaining to the Program Support Team Computer based role requires an attention to detail and ability to multi task in a busy environment undertaking a variety of compliance-based tasks in a timely manner Provide accurate data entry and maintenance of Customer Relationship Management (CRM) database and other spreadsheets as required Assist the Program Support Team with the referral process and vacancy management for jobs and activities The Program Support Administration Officer is directed by and responsible to the Program Support Manager.
The incumbent is expected to act in all duties with a high-level of confidentiality and maturity, and demonstrate a high level of commitment to the company and management Duties are to be conducted in accordance with Workskills quality assurance system and all Program Deed guidelines.
About you
Minimum Certificate III in Business Administration or equivalent knowledge, skills and experience.
Self-motivated, organised and disciplined including sound organisational and time management skills in the context of the role Sound computer skills in Microsoft Windows and Office environment including: Experience in e-mail procedures Experience in using computer database for client records or the ability to learn Demonstrable competency in keyboard skills Possess sound interpersonal and written communication skills Ability and commitment to work as a team member in a small team environment Commitment to ensuring confidentiality in all areas of the business Demonstrate competency with administration skills including experience in:the use of current office technology and equipment creating and maintaining filing systems Provision of a satisfactory current National Police Check and a current Tasmanian Working with Children Registration.
Desired but not essential:
Previous experience in an administrative role in Employment Services or recruitment Demonstrated ability in meeting KPIs and supporting the team to meet their targets This role represents a great opportunity to join a dynamic business as it continues to grow.
You will be a key team member and be recognised for the difference you can make.
We offer you
Modern work environment that is safe, truly friendly and supportive Salary packaging options 5 weeks annual leave 12 days personal leave, 12 days flex leave Challenging and rewarding career with professional development opportunities Take the next step
To find out more about this exciting career opportunity contact Tania on 0408 306 768 .
For a copy of the Position Description please click here – (if viewing via Seek, please go to our Website then scroll to the bottom of the home page and click "join our team" to view the ad and linked position description via our Careers Portal)
You can apply via our Careers Portal as mentioned above, or click the Seek Quick Apply button now!
Your application must include:
current resume one-two page cover letter detailing your vision of success in this role and addressing of the selection criteria Applications will be reviewed upon submission.
Workskills Tasmania is a proud Employer of Choice, dedicated to championing equity and diversity within its team.
We extend equal opportunities to all candidates and actively welcome applications from individuals with diverse backgrounds.
We encourage Aboriginal and Torres Strait Islander people to apply for all positions.
As a Child and Young People Safe Organisation all employees are required to undertake a Working with Children Check and a National Police Check.
All applications are treated in the strictest of confidence.
Your application will include the following questions:
Are you legally entitled to work in Australia?
If successful there is requirement for a National Police Check.If you do not already have one from within the last 3 months, are you willing to obtain?
If successful there is requirement for a Working with Vulnerable Persons (Child Related Activity) Tasmanian Registration.If you do not already have one are you willing to obtain?
Please detail your minimum salary expectations (including super):
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What can I earn as an Administration Support Officer
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