Program Officer – Case Work

Details of the offer

Multicultural Communities Council of Illawarra – Wollongong NSWAre you passionate about making a difference in the lives of individuals from culturally and linguistically diverse backgrounds? We are seeking a dedicated and experienced Case Worker to join our team.What's on offer:Part time role – 35 hours a weekFlexible work arrangements for healthy work-life balanceLaptop and travel allowance providedSCHADS Level 4 - $43.08 to $46.35 an hourTax Salary Sacrifice - maximise your take-home pay with salary packagingEmployee Assistance ProgramCulturally diverse workplaceThe role:The Program Office – Case Work position provides comprehensive casework and advocacy support to clients from culturally and linguistically diverse backgrounds settling in the Illawarra and Shoalhaven regions. They are responsible for assisting and undertaking assessment and casework for individuals who recently arrived and who may come from refugee or refugee-like backgrounds.Key Responsibilities:Support the intake process and conduct needs assessments for casework clients.Maintain program documentation, including individual case plans, in line with MCCI guidelines and contractual obligations.Liaise with the Practice Leader to ensure service standards are consistently met, providing crisis intervention support and escalating risk situations to the General Manager as needed.Keep accurate case notes and record data in DEX and other performance reporting systems for all casework activities.Promote MCCI programs and contribute to the development of new and existing mutually beneficial partnerships.Assist in the preparation of grants and tenders as directed.About you:Minimum of 2 years' experience in a similar role within the community services environment.Strong understanding of the refugee and migration experience and the barriers in accessing culturally appropriate support services.Demonstrated knowledge of and experience with casework frameworks in a multicultural setting.If you're committed to making a positive impact and supporting individuals in their settlement journey, we want to hear from you!About MCCIMCCI is a non-profit charity that supports migrants, former refugees, and the established generations of multicultural communities in the Illawarra-Shoalhaven and ACT-Queanbeyan regions.Our diverse team of over 300 staff and volunteers speak over 40 languages, delivering a wide range of community services that support older people and carers, former refugees and vulnerable migrants, young people and families.Next stepApplication processResume and cover letter addressing the selection criteriaDownload position description at MCCI's websiteEmail your application or apply through SEEKFor more information about the role, please contact – People and Culture on (02) 42297***Applications will be assessed as they are received.MCCI is committed to an inclusive and respectful work environment where all people are valued and have equal access to opportunities to reach their full potential.We welcome applications from people who identify as belonging to Aboriginal and Torres Strait Islander, culturally and linguistically diverse, neurodiverse, and LGBTIQ+ communities.
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Nominal Salary: To be agreed

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