Program Manager, Workplace Health & SafetyJob ID: 2691687 | Amazon Commercial Services Pty Ltd
At Amazon, we're working to be the most customer-centric company, to be the best employer, and be the safest place to work on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build that place, this is your chance to make history.
One focus area of the Amazon Workplace Health & Safety Australia (AU WHS) is to provide tools, resources, and environments that support safe, efficient, and healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative person to serve as our Program Manager for AU WHS to build and execute programs that create a safe workplace and build a world-class safety culture in the midst of Amazon's growth. In this role, you will dive deep into Operations processes; identify risks through data and first-hand experience; build and execute programs, and improve processes to eliminate risks; and influence Operations to sustain a culture of safety.
The WHS Program Manager role will challenge you to push boundaries and lead transformative innovation while having the autonomy to make rapid data-driven decisions and invent on behalf of Operators (operation leaders) and Associates. In this role, you will work cross-functionally with members from various teams, including Operations; Human Resources, WHS, Reliability, Engineering and Maintenance, Finance and OpEx to deploy solutions at scale. This role calls for an individual who is technically smart to gain credibility with customers and stakeholders at various levels of the organization.
The role will report into the Senior WHS Manager, AU Customer Fulfillment, and work collaboratively with other partners across all Amazon BUs and regional geographies to provide innovative solutions across our business. This role is based in the Sydney corporate office or field location.
The ideal candidate has an obsession for customers and a strong interest in building innovative solutions; must have proven analytical capabilities (including ability to deep dive, identify root causes and permanently eliminate hazards and risks); and can thrive in a fast-paced environment with exceptional communication and project management skills. The ideal candidate must have outstanding judgment, compassion, and interpersonal skills with the ability to work collaboratively with colleagues in many areas across the company.
Key job responsibilitiesDevelop, review, approve, coordinate, and lead large, strategic projects / programs within Amazon Business Units (BUs) and across different geographies.Build relationships and partner across many organizations to build and execute on new initiatives and roadmaps each year.Work and collaborate with stakeholders and partners to align on project / program goals and resources.Coordinate a portfolio of programs / projects from inception to delivery. These may also be global in nature.Define and implement metrics to measure and communicate Australian program achievements.Compile, manage and report on weekly project metrics and be responsible for leading many high profile meetings to align on project requirements.Communicate the overall program roadmap and provide periodic status updates to the stakeholders, and presenting programs / projects to senior leadership on a regular basis.Provide programs decision support, insights and recommendations through data gathering and information analyzing.BASIC QUALIFICATIONSBachelor's degree3+ years of program or project management experienceExperience defining program requirements and using data and metrics to determine improvementsPREFERRED QUALIFICATIONSPMP certificateMaster's degreeExperience managing teamsExperience managing, analyzing and communicating results to senior leadership
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