Do you thrive in a fast-paced environment where excellent communication and problem-solving skills are key?
Are you passionate about providing exceptional customer service?
If so, we want to hear from you!
About Kalyra Kalyra has been supporting South Australians for 130 years!
We take pride in delivering outstanding service and care through Residential Aged Care, In-Home Support, Retirement Living and Affordable Housing.
When you join Kalyra, you join a team that makes having a career in Aged Care fun, inspiring and rewarding – it's different here!
What drives us?
Our values – caring, commitment, strengths, community, enabling.
About the Role: As the first point of contact for both clients and home support workers (HSWs), you'll be the hero of the day, ensuring everything runs smoothly.
You'll wear many hats, including: Client and HSW Support: You'll be the friendly voice answering calls, resolving issues, and directing enquiries.
Your excellent customer service skills will ensure everyone feels valued.
Scheduling Mastermind: You'll excel at creating and managing HSW schedules.
Your organisational talents will shine as you expertly balance staff and client availability.
Keeping everyone informed is crucial, so clear communication is a must.
Occasional On-Call: There may be occasional after-hours or weekend on-call responsibilities, but this won't be a regular occurrence.
We're Looking For: A Communication Champion: You have a knack for clear and concise communication, both verbally and in writing.
You can confidently answer questions, troubleshoot challenges.
An Organisational Whiz: You thrive in a fast-paced environment and have a talent for juggling multiple priorities.
Your organisational skills will be key to creating efficient and workable HSW schedules.
A Customer Service Superstar: You take pride in delivering exceptional service, ensuring both clients and HSWs feel valued and supported.
Additional Requirements: Relevant qualification or extensive experience in either community aged care, scheduling staff or administration.
National Police Check or willingness to obtain one 3 x COVID vaccinations Influenza 2024 vaccination The benefits: Joining the Kalyra team is not only fun and rewarding, it's also a career, and we can offer you the following: Access to salary packaging options to increase your take-home pay Hands-on orientation program with ongoing training and support A values-based organisation with a welcoming and supportive culture Opportunities to grow in your role and have the career you want to have!
For more information please contact Recruitment Partner, Reena Parmar on 08 7140 1917 or via ******
